Banks (DMV) · Bank (CDFI) · Structural / no discrete incident
City First Bank
Headline
City First's privacy story is genuinely good — a plain 'we do not sell your data' commitment that's rare in this whole tracker.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
City First's privacy story is genuinely good — a plain 'we do not sell your data' commitment that's rare in this whole tracker. The one real gap: its FEE SCHEDULE isn't published anywhere online. To find out what you'd actually be charged for a personal or business account, you have to email the bank directly and ask — a level of opacity around COST that's unusual even among the small community banks in this tab.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not confirmed this pass — the reviewed document was the website privacy policy, not the full Deposit Account Agreement, so the arbitration clause (if any) was not captured; recommend requesting the Personal/Commercial Account Fee Schedule and Truth in Savings disclosure directly, since City First does not publish these publicly and requires a direct request via email.
Data sharing
GENUINELY POSITIVE FINDING relative to most other companies in this tracker: City First Bank's privacy policy explicitly states 'We do not sell, trade, or rent Users' personal identification information to others' — a direct, plain-language no-sale commitment rarely seen stated this simply elsewhere in this audit. It does share 'generic aggregated demographic information' (not individually identifiable) with business partners/advertisers, and uses standard third-party service providers for operational tasks like newsletters.
Fees and billing
Fee schedules are NOT publicly posted — customers must email info@cityfirstbank.com to request the current Personal or Commercial Accounts Fee Schedule, an unusual level of opacity compared to banks that post fee schedules directly on their websites (e.g., United Bank, elsewhere in this tab).
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy cityfirstbank.com/PrivacyPolicy | Not fetched yet | NO (HTML only) |
| Terms of service cityfirstbank.com/our-policies (Truth in Savings disclosure available on request) | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.