PenFed Credit Union

PenFed's disclosures are notably better than most large banks in this tab — no third-party marketing sharing of mobile contact info, explicit exclusion of text-consent data from sharing. The one open question: whether its actual membership agreement contains an arbitration clause was NOT confirmed in this review, meaning the right to sue in court could still be waived even though the data-sharing practices themselves look comparatively clean.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Not confirmed whether membership/account agreement includes arbitration — verify directly.

Contacts

Privacy contact. privacy@penfed.org (also 1-800-247-5626)

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Pentagon Federal Credit Union, Box 1432, Alexandria, VA 22313-2032, USA (stated in PenFed's own privacy policy as the written-request address). DMV-local: PenFed is headquartered in the Washington metro area and its membership skews heavily toward military and federal households in this tracker's core region.