Truist

Truist's Mutual Arbitration Agreement — the clause that takes away your right to sue in court — sits near the end of a long online/mobile banking agreement (it begins on page 50 of the 54-page agreement effective April 8, 2026, with the jury-trial and class-action waivers running through page 54). A customer would have to read most of the document before discovering they've signed away their day in court.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Mutual Arbitration Agreement + jury trial waiver + litigation class action waiver, all explicitly headed sections, located near the end of a long online/mobile banking agreement (it begins on page 50 of the 54-page agreement effective April 8, 2026, with the jury-trial and class-action waivers running through page 54).

Contacts

Privacy contact. Not recorded.

Legal notice. PUBLIC COMPANY (TFC). Service route: c/o General Counsel / Corporate Secretary, Charlotte, North Carolina — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.

Mailing address. Not recorded.