Carriers · Carrier · Private litigation
AT&T
Headline
AT&T's own mandatory arbitration clause was successfully used IN COURT to BLOCK a class-action lawsuit (Scott v. AT&T) that accused the company of unlawfully selling customers' real-time LOCATION DATA.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
AT&T's own mandatory arbitration clause was successfully used IN COURT to BLOCK a class-action lawsuit (Scott v. AT&T) that accused the company of unlawfully selling customers' real-time LOCATION DATA. In other words: the very contract clause buried in your phone bill terms can prevent you from ever holding AT&T accountable in open court for tracking where you physically go — even when the Electronic Frontier Foundation (EFF), a nonprofit digital-rights group, was co-counsel on the case.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Binding individual arbitration via AAA; class action AND jury trial waiver; AT&T pays arbitration costs for non-frivolous claims ≤$75,000; 30-day opt-out window from signup; EFF reports courts have used this clause to block a location-privacy class action.
Data sharing
Shares account/device info with affiliates & vendors; credit checks authorized at will; location-data disclosure practices were the subject of a 2019 EFF/Hagens Berman lawsuit (Scott v. AT&T) alleging unlawful location-data sharing.
Fees and billing
Per AT&T's standard terms (not re-verified as of Oct 2026): installment plan acceleration if service is cancelled with an active device plan; discretionary fees separate from taxes (see 'AT&T discretionary fees' list); bundled-service cancellation can affect other discounted services.
Contacts
Privacy contact. privacypolicy@att.com
Legal notice. PUBLIC COMPANY (T). Service route: c/o General Counsel / Corporate Secretary, Dallas, Texas — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. AT&T Chief Privacy Office, 208 S. Akard St., Room 2901, Dallas, TX 75202, USA (AT&T also operates a Data Request Center and a Global Legal Demand Center for law-enforcement demands)
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy about.att.com/privacy/privacy-notice.html | Not fetched yet | NO (HTML only) |
| Terms of service att.com/legal/terms.consumerServiceAgreement.html | Not fetched yet | https://www.att.com/scmsassets/support/other/attconsumerarbitrationagreement.pdf (arbitration section only; full CSA is HTML) |
| Website att.com | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
Headquarters on file: Texas. Provisions of TDPSA on file:
| Provision | Type | Source |
|---|---|---|
| Sensitive Data — Opt-In Consent Required Tex. Bus. & Com. Code § 541.001(31); § 541.101(b)(4) | hard | source |
| Applicability — SBA Size-Based, No Numerical Consumer Threshold Tex. Bus. & Com. Code § 541.002 | threshold | source |
| Right to Access Tex. Bus. & Com. Code § 541.051(b)(1) | hard | source |
| Right to Correction Tex. Bus. & Com. Code § 541.051(b)(2) | hard | source |
| Right to Deletion Tex. Bus. & Com. Code § 541.051(b)(3) | hard | source |
| Right to Data Portability Tex. Bus. & Com. Code § 541.051(b)(4) | hard | source |
| Right to Opt Out of Sale, Targeted Advertising, and Profiling Tex. Bus. & Com. Code § 541.051(b)(5) | hard | source |
| Right to Appeal Denied Request Tex. Bus. & Com. Code § 541.053 | hard | source |
| Privacy Notice Requirements Tex. Bus. & Com. Code § 541.102(a) | hard | source |
| Specific Notice Required for Sale of Sensitive Personal Data Tex. Bus. & Com. Code § 541.102(b)-(c) | hard | source |
| Processor Contract Requirements Tex. Bus. & Com. Code § 541.104 | hard | source |
| Enforcement — AG Only; 30-Day Cure; No Private Right of Action Tex. Bus. & Com. Code §§ 541.151-541.156 | hard | source |