Consumer Apps · Streaming · Regulatory action
Amazon Prime Video
Headline
Prime Video is bundled under the same Amazon Prime membership the FTC secured a $2.5 BILLION settlement over ($1 billion civil penalty plus $1.5 billion in consumer redress, per the stipulated order) for dark-pattern…
Prime Video is bundled under the same Amazon Prime membership the FTC secured a $2.5 BILLION settlement over ($1 billion civil penalty plus $1.5 billion in consumer redress, per the stipulated order) for dark-pattern sign-up and cancellation practices (documented elsewhere in this tracker) — meaning the video service you actually watch is wrapped inside the exact subscription structure regulators alleged was deceptive.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-06
Primary source. www.ftc.gov/legal-library/browse/cases-proceedings/2123050-amazoncom-inc-rosca-ftc-v — Verified - primary source confirmed.
Terms
Arbitration
Same as Amazon.
Data sharing
Governed by the same overall Amazon account/Conditions of Use framework documented in the Amazon row at the top of this tracker — MOST DIRECTLY RELEVANT: the $2.5 BILLION FTC Amazon Prime settlement (documented in that row) covers the Prime MEMBERSHIP sign-up/cancellation practices that Prime Video is bundled under, meaning this is likely the single most relevant finding for Prime Video specifically, even though it's filed under Amazon's general Prime program rather than Prime Video as a standalone service.
Fees and billing
See the $2.5B Amazon Prime settlement in the Amazon row.
Contacts
Privacy contact. Not verified this pass — Amazon routes privacy requests through its in-account privacy portal
Legal notice. PUBLIC COMPANY (AMZN). Service route: c/o General Counsel / Corporate Secretary, Seattle, Washington — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. Amazon.com, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. The FTC secured a $2.5 billion settlement over Amazon Prime. | fact | supported | none recorded |
| 2. The settlement comprised a $1 billion civil penalty plus $1.5 billion in consumer redress per the stipulated order. | fact | unsupported | 1 (1 confirmed) |
| 3. The settlement concerned dark-pattern sign-up and cancellation practices. | fact | supported | none recorded |
| 4. Prime Video is bundled under the Amazon Prime membership. | fact | unsupported | none recorded |
| 5. Regulators found the Prime subscription structure deceptive. | fact | unknown | 1 (0 confirmed) |
| 6. The video service you watch is wrapped inside a subscription structure regulators found deceptive. | characterization | n/a | none recorded |
1 of 6 claims have a confirmed source of their own.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| regulator · 2025-09-25 www.ftc.gov/news-events/news/press-releases/2025/09/ftc-secures-historic-25-billion-settlement-against-amazon | Claim 2 | Unassigned | confirmed | “$1 billion civil penalty ... $1.5 billion in refunds back to consumers” Quote basis: not recorded. |
| regulator · 2025-09-25 www.ftc.gov/news-events/news/press-releases/2025/09/ftc-secures-historic-25-billion-settlement-against-amazon | Claim 5 | Unassigned | corrected | “settling allegations that Amazon enrolled millions of consumers” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy See Amazon's Privacy Notice (amazon.com/privacy) | Not fetched yet | NO (HTML only) |
| Terms of service See Amazon's Conditions of Use (amazon.com/gp/help/customer/display.html?nodeId=508088) | Not fetched yet | NO (HTML only) |
| Website amazon.com | Not fetched yet | — |
| Primary source https://www.ftc.gov/legal-library/browse/cases-proceedings/2123050-amazoncom-inc-rosca-ftc-v Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No comprehensive state privacy statute on file for Washington