Consumer Apps · Health/Fitness (mental wellness) · Structural / no discrete incident
Calm
Headline
Two separate problems. First, Calm's privacy policy does not specify how long it retains your data or cookies (its policy says only that data is kept "no longer than is necessary") — an open-ended retention window…
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Two separate problems. First, Calm's privacy policy does not specify how long it retains your data or cookies (its policy says only that data is kept "no longer than is necessary") — an open-ended retention window; whether competitors commit to fixed periods was not checked. Second, at least one plaintiffs' firm (Labaton Keller Sucharow's 'Lantern' site) is soliciting INDIVIDUAL ARBITRATION claims (not a class action) against Calm, alleging that Calm's tracking tools send users' activity data - including 'a record of videos watched' and 'answers to health questions' - to third parties such as Facebook — and mass arbitration is the tactic documented in the Lowe's and Newegg rows, used precisely because arbitration clauses killed the class action. Treat the arbitration campaign as solicited claims rather than an adjudicated finding: the most visible sources on it are lead-generation sites of exactly the kind this tracker's research standard warns against. What makes the underlying category serious is content: a meditation app's watch history is a record of what a person is anxious about, grieving, or unable to sleep through.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected.
Data sharing
Same HIPAA-gap issue as Headspace above; Calm's data retention policy does not define a clear length of time after which data or cookies are deleted, per independent research — an open-ended retention practice distinct from apps that at least specify a retention window.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy calm.com/privacy | Not fetched yet | NO (HTML only) |
| Terms of service calm.com/terms | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.