Terms Unconditional

Consumer Apps · Health/Fitness (mental wellness) · Structural / no discrete incident

Calm

Headline

Two separate problems. First, Calm's privacy policy does not specify how long it retains your data or cookies (its policy says only that data is kept "no longer than is necessary") — an open-ended retention window…

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

Two separate problems. First, Calm's privacy policy does not specify how long it retains your data or cookies (its policy says only that data is kept "no longer than is necessary") — an open-ended retention window; whether competitors commit to fixed periods was not checked. Second, at least one plaintiffs' firm (Labaton Keller Sucharow's 'Lantern' site) is soliciting INDIVIDUAL ARBITRATION claims (not a class action) against Calm, alleging that Calm's tracking tools send users' activity data - including 'a record of videos watched' and 'answers to health questions' - to third parties such as Facebook — and mass arbitration is the tactic documented in the Lowe's and Newegg rows, used precisely because arbitration clauses killed the class action. Treat the arbitration campaign as solicited claims rather than an adjudicated finding: the most visible sources on it are lead-generation sites of exactly the kind this tracker's research standard warns against. What makes the underlying category serious is content: a meditation app's watch history is a record of what a person is anxious about, grieving, or unable to sleep through.

  • SeveritySeverity 2 of 5, not independently verified. Two separate problems. First, Calm's privacy policy does not specify how long it retains your data or cookies (its policy says only that data is kept "no longer than is necessary") — an open-ended retention window…
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass — standard binding arbitration + class action waiver expected.

Data sharing

Same HIPAA-gap issue as Headspace above; Calm's data retention policy does not define a clear length of time after which data or cookies are deleted, per independent research — an open-ended retention practice distinct from apps that at least specify a retention window.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
calm.com/privacy
Not fetched yetNO (HTML only)
Terms of service
calm.com/terms
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.