Terms Unconditional

Consumer Apps · Streaming · Regulatory action

Disney+ / Hulu (Disney)

Headline

California's Attorney General secured a $2.75 MILLION penalty against Disney (Feb 2026) specifically for FAILING TO HONOR customers' own opt-out requests across Disney+, Hulu, and ESPN+…

California's Attorney General secured a $2.75 MILLION penalty against Disney (Feb 2026) specifically for FAILING TO HONOR customers' own opt-out requests across Disney+, Hulu, and ESPN+ — meaning people who took the time to click 'stop sharing my data' were allegedly ignored anyway. Hulu has separately faced claims (status not re-verified Oct 2026) over how it timed price-hike notices and over what it discloses in its ad-supported tier's data sharing. This is the SAME corporate family whose theme parks separately face a facial-recognition lawsuit (see the Walt Disney row) — across streaming AND physical parks, Disney's consent mechanisms are under simultaneous legal challenge.

  • SeveritySeverity 4 of 5. California's Attorney General secured a $2.75 MILLION penalty against Disney (Feb 2026) specifically for FAILING TO HONOR customers' own opt-out requests across Disney+, Hulu, and ESPN+…
  • Evidence tierUnassigned
  • Claims confirmed0 of 8 claims confirmed against a primary source
  • Last verified2026-08-04

Primary source. www.dataprotectionreport.com/2026/02/partial-compliance-is-noncompliance-lessons-from-californias-2-75-million-settlement-with-disney/ — Verified - primary source confirmed.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass for Disney+ itself — standard binding arbitration + class action waiver expected industry-wide.

Data sharing

$10 MILLION FTC/DOJ COPPA SETTLEMENT (finalized Dec 2025): Disney Worldwide Services and Disney Entertainment Operations were found to have mislabeled children-directed videos as NOT 'Made for Kids' (MFK) when uploading them to YOUTUBE — the mislabeling let YouTube collect personal data from children under 13 who watched and use that data to target advertising to them. This is a distinct 'issue' from Disney's own Disney+ streaming platform: it arose from how Disney's CONTENT was labeled on a third-party platform (YouTube/Google), illustrating that even a well-resourced company with a long public commitment to child-safety compliance (as Disney stated in response) can still trigger federal enforcement through content-labeling practices on someone else's platform.

Data chain: Disney+ / Hulu (Disney), then The Walt Disney Company (parent).Disney+ / Hulu (Disney)The Walt Disney Companyparent
Who holds your data. Data chain: Disney+ / Hulu (Disney), then The Walt Disney Company (parent).

Fees and billing

Disney is required going forward to review whether videos should be labeled MFK UNLESS YouTube implements its own age-assurance technology that can determine viewer age across all users — a forward-looking provision that ties Disney's compliance obligations to Google/YouTube's own future technology choices.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

ClaimKindSupportSources
1. California's Attorney General secured a $2.75 million penalty against Disney.factsupportednone recorded
2. The penalty was secured in February 2026.factsupportednone recorded
3. The penalty was for failing to honor customers' opt-out requests across Disney+, Hulu and ESPN+.factsupportednone recorded
4. People who clicked 'stop sharing my data' were allegedly ignored.factcontradictednone recorded
5. Hulu faces active claims over how it timed price-hike notices.factunsupportednone recorded
6. Hulu faces claims over what it discloses about data sharing in its ad-supported tier.factunsupportednone recorded
7. Disney's theme parks face a facial-recognition lawsuit.factunsupportednone recorded
8. Across streaming and physical parks, Disney's consent mechanisms are under simultaneous legal challenge.characterizationn/anone recorded

0 of 8 claims have a confirmed source of their own.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
disneyprivacycenter.com
Not fetched yetNO (HTML only)
Terms of service
disneytermsofuse.com
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
https://www.dataprotectionreport.com/2026/02/partial-compliance-is-noncompliance-lessons-from-californias-2-75-million-settlement-with-disney/
Verification: Verified - primary source confirmed
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.

Related companies

Same parent: The Walt Disney Company