Consumer Apps · Streaming · Regulatory action
Disney+ / Hulu (Disney)
Headline
California's Attorney General secured a $2.75 MILLION penalty against Disney (Feb 2026) specifically for FAILING TO HONOR customers' own opt-out requests across Disney+, Hulu, and ESPN+…
California's Attorney General secured a $2.75 MILLION penalty against Disney (Feb 2026) specifically for FAILING TO HONOR customers' own opt-out requests across Disney+, Hulu, and ESPN+ — meaning people who took the time to click 'stop sharing my data' were allegedly ignored anyway. Hulu has separately faced claims (status not re-verified Oct 2026) over how it timed price-hike notices and over what it discloses in its ad-supported tier's data sharing. This is the SAME corporate family whose theme parks separately face a facial-recognition lawsuit (see the Walt Disney row) — across streaming AND physical parks, Disney's consent mechanisms are under simultaneous legal challenge.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. www.dataprotectionreport.com/2026/02/partial-compliance-is-noncompliance-lessons-from-californias-2-75-million-settlement-with-disney/ — Verified - primary source confirmed.
Terms
Arbitration
Not independently confirmed this pass for Disney+ itself — standard binding arbitration + class action waiver expected industry-wide.
Data sharing
$10 MILLION FTC/DOJ COPPA SETTLEMENT (finalized Dec 2025): Disney Worldwide Services and Disney Entertainment Operations were found to have mislabeled children-directed videos as NOT 'Made for Kids' (MFK) when uploading them to YOUTUBE — the mislabeling let YouTube collect personal data from children under 13 who watched and use that data to target advertising to them. This is a distinct 'issue' from Disney's own Disney+ streaming platform: it arose from how Disney's CONTENT was labeled on a third-party platform (YouTube/Google), illustrating that even a well-resourced company with a long public commitment to child-safety compliance (as Disney stated in response) can still trigger federal enforcement through content-labeling practices on someone else's platform.
Fees and billing
Disney is required going forward to review whether videos should be labeled MFK UNLESS YouTube implements its own age-assurance technology that can determine viewer age across all users — a forward-looking provision that ties Disney's compliance obligations to Google/YouTube's own future technology choices.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. California's Attorney General secured a $2.75 million penalty against Disney. | fact | supported | none recorded |
| 2. The penalty was secured in February 2026. | fact | supported | none recorded |
| 3. The penalty was for failing to honor customers' opt-out requests across Disney+, Hulu and ESPN+. | fact | supported | none recorded |
| 4. People who clicked 'stop sharing my data' were allegedly ignored. | fact | contradicted | none recorded |
| 5. Hulu faces active claims over how it timed price-hike notices. | fact | unsupported | none recorded |
| 6. Hulu faces claims over what it discloses about data sharing in its ad-supported tier. | fact | unsupported | none recorded |
| 7. Disney's theme parks face a facial-recognition lawsuit. | fact | unsupported | none recorded |
| 8. Across streaming and physical parks, Disney's consent mechanisms are under simultaneous legal challenge. | characterization | n/a | none recorded |
0 of 8 claims have a confirmed source of their own.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy disneyprivacycenter.com | Not fetched yet | NO (HTML only) |
| Terms of service disneytermsofuse.com | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source https://www.dataprotectionreport.com/2026/02/partial-compliance-is-noncompliance-lessons-from-californias-2-75-million-settlement-with-disney/ Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.
Related companies
Same parent: The Walt Disney Company
- ESPN+ (Disney) · Home Security & Entertainment