Consumer Apps · Restaurant Reservations · Structural / no discrete incident
OpenTable
Headline
OpenTable's privacy policy mentions 'the possibility, under certain conditions,' of binding arbitration only in its EU-U.S.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
OpenTable's privacy policy mentions 'the possibility, under certain conditions,' of binding arbitration only in its EU-U.S. Data Privacy Framework section - the DPF's standard residual-arbitration route for transfer complaints, not OpenTable's general consumer dispute clause. Whether its Terms of Use impose mandatory arbitration on US users was not verified this pass. OpenTable is part of Booking Holdings.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
OpenTable's own privacy policy states it is subject to FTC regulatory/enforcement power for EU-U.S. Data Privacy Framework transfers, and separately notes 'the possibility, under certain conditions, for an individual to invoke binding arbitration' — phrasing that is less definitive/more conditional than the clear mandatory-arbitration language found at most other companies in this tracker; recommend verifying the actual Terms of Use for the primary (non-DPF-specific) arbitration clause.
Data sharing
Not independently confirmed this pass with a specific named lawsuit.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy opentable.com/c/legal/privacy-policy/ | Not fetched yet | NO (HTML only) |
| Terms of service opentable.com/legal/terms-of-use | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.