Consumer Apps · Delivery · Regulatory action + Private litigation
Seamless (Grubhub)
Headline
Seamless runs on Grubhub's infrastructure, meaning Grubhub's own $25 million FTC settlement over deceptive fees and subscription practices applies to the same underlying system powering Seamless orders…
Seamless runs on Grubhub's infrastructure, meaning Grubhub's own $25 million FTC settlement over deceptive fees and subscription practices applies to the same underlying system powering Seamless orders — the brand name changes, the company handling your money and data doesn't.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. www.ftc.gov/news-events/news/press-releases/2024/12/ftc-illinois-attorney-general-take-action-against-grubhub-harming-diners-workers-small-businesses — Verified - primary source confirmed.
Terms
Arbitration
Likely governed by Grubhub's broader Terms following the acquisition.
Data sharing
Seamless is owned by and operates under Grubhub — Grubhub itself agreed to pay $25 MILLION (under a $140 MILLION partially suspended judgment) in a Dec. 2024 FTC/Illinois AG settlement (referenced in the Uber/DoorDash research earlier in this tracker) for deceptive fee/subscription practices.
Fees and billing
See Grubhub's $25M FTC settlement, referenced under the DoorDash row.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. Seamless runs on Grubhub's infrastructure. | fact | unsupported | none recorded |
| 2. Grubhub reached an FTC settlement over deceptive fees and subscription practices. | fact | supported | none recorded |
| 3. The settlement was $25 million. | fact | contradicted | 1 (0 confirmed) |
| 4. The settlement applies to the system powering Seamless orders. | fact | unsupported | none recorded |
| 5. The brand name changes, the company handling your money and data doesn't. | characterization | n/a | none recorded |
0 of 5 claims have a confirmed source of their own.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| regulator · 2024-12-17 www.ftc.gov/news-events/news/press-releases/2024/12/ftc-illinois-attorney-general-take-action-against-grubhub-harming-diners-workers-small-businesses | Claim 3 | Unassigned | corrected | “a monetary judgment of $140 million against Grubhub” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy seamless.com/corporate/privacy-policy | Not fetched yet | NO (HTML only) |
| Terms of service seamless.com/corporate/terms-of-use | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source https://www.ftc.gov/news-events/news/press-releases/2024/12/ftc-illinois-attorney-general-take-action-against-grubhub-harming-diners-workers-small-businesses Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.