Terms Unconditional

Consumer Apps · Travel (airline) · Private litigation

Southwest Airlines

Headline

The US government actually FILED a lawsuit against Southwest for illegally operating 'chronically delayed' flights on two specific routes…

The US government actually FILED a lawsuit against Southwest for illegally operating 'chronically delayed' flights on two specific routes — then the Justice Department itself DROPPED that same lawsuit in May 2025 under a new administration, before it ever reached a resolution. Delta, United, Southwest, and American have all been accused, in one consolidated lawsuit, of secretly coordinating with each other for YEARS (the class covers tickets bought July 2011–June 2018) to deliberately LIMIT how many seats they offered on shared routes, specifically to keep ticket prices artificially high across the industry — not competing on capacity the way customers assume rival airlines would. Southwest and American already settled their portion for $60 million combined; Delta and United are still fighting the case as of 2026, having lost their bid to get it dismissed.

  • SeveritySeverity 4 of 5. The US government actually FILED a lawsuit against Southwest for illegally operating 'chronically delayed' flights on two specific routes…
  • Evidence tierUnassigned
  • Claims confirmed3 of 9 claims confirmed against a primary source
  • Last verified2026-08-04

Case status. Private litigation; the legal tier of its sources has not been assigned yet.

Primary source. www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers — Verified - primary source confirmed.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Standard binding arbitration + class action waiver expected (not independently confirmed word-for-word this pass); same Airline Deregulation Act preemption issue applies.

Data sharing

Same FTC-exemption/DOT-jurisdiction structural issue as Delta/United/American applies identically; Southwest's own privacy policy (last updated March 30, 2026) says the personal information it collects may include 'social media account information', sensitive information 'such as present and future health status', and 'genetic or biometric information' — an unusually broad data-collection scope for an airline, given how sensitive genetic/health data categories are treated elsewhere in this audit (see 23andMe row).

Fees and billing

Not itemized separately this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. PUBLIC COMPANY (LUV). Service route: c/o General Counsel / Corporate Secretary, Dallas, Texas — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

ClaimKindSupportSources
1. The US government filed a lawsuit against Southwest for operating 'chronically delayed' flights on two routes.factunsupportednone recorded
2. The Justice Department dropped that lawsuit in 2026 under a new administration before resolution.factunsupported1 (0 confirmed)
3. Southwest faces a separate securities fraud lawsuit from its investors.factunsupportednone recorded
4. Delta, United, Southwest and American were accused in one consolidated lawsuit of coordinating to limit seats on shared routes to keep ticket prices high.factsupportednone recorded
5. The alleged coordination ran from 2011 to 2018.factunknown1 (0 confirmed)
6. The airlines were not competing on capacity the way customers assume.characterizationn/anone recorded
7. Southwest and American settled their portion for $60 million combined.factunknown1 (1 confirmed)
8. Delta and United are still fighting the case as of 2026.factunsupported1 (1 confirmed)
9. Delta and United lost their bid to get the case dismissed.factcontradicted1 (1 confirmed)

3 of 9 claims have a confirmed source of their own.

Sources

SourceClaimTierStatusQuote
court · 2025-05-16Claim 2Unassignedcorrected“Pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(i), Plaintiffs hereby dismiss the above-captioned action.”
Quote basis: not recorded.
reporting · 2023-09-12
www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers
Claim 5Unassignedcorrected“anyone who purchased flights from the defendant airlines between July 1, 2011 and June 14, 2018”
Quote basis: not recorded.
reporting · 2023-09-12
www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers
Claim 7Unassignedconfirmed“settlement agreement with Southwest Airlines for $15 million ... American Airlines agreed to pay $45 million to settle”
Quote basis: not recorded.
court · 2026-10-06Claim 8Unassignedconfirmed“Consent MOTION for Leave to File Excess Pages in Connection with Class Certification Opposition and Reply Memoranda by DELTA AIRLINES, INC., UNITED AIRLINES, INC.”
Quote basis: not recorded.
court · 2016-10-28Claim 9Unassignedconfirmed“ORDER DENYING Defendants' 106 Motion to Dismiss Plaintiffs' Consolidated Amended Complaint.”
Quote basis: not recorded.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
southwest.com/privacy-policy
Not fetched yetNO (HTML only)
Terms of service
southwest.com/legal/contract-of-carriage.html
Not fetched yetNO (HTML only)
Website
southwest.com
Not fetched yet—
Primary source
https://www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers
Verification: Verified - primary source confirmed
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

Headquarters on file: Texas. Provisions of TDPSA on file:

ProvisionTypeSource
Sensitive Data — Opt-In Consent Required
Tex. Bus. & Com. Code § 541.001(31); § 541.101(b)(4)
hardsource
Applicability — SBA Size-Based, No Numerical Consumer Threshold
Tex. Bus. & Com. Code § 541.002
thresholdsource
Right to Access
Tex. Bus. & Com. Code § 541.051(b)(1)
hardsource
Right to Correction
Tex. Bus. & Com. Code § 541.051(b)(2)
hardsource
Right to Deletion
Tex. Bus. & Com. Code § 541.051(b)(3)
hardsource
Right to Data Portability
Tex. Bus. & Com. Code § 541.051(b)(4)
hardsource
Right to Opt Out of Sale, Targeted Advertising, and Profiling
Tex. Bus. & Com. Code § 541.051(b)(5)
hardsource
Right to Appeal Denied Request
Tex. Bus. & Com. Code § 541.053
hardsource
Privacy Notice Requirements
Tex. Bus. & Com. Code § 541.102(a)
hardsource
Specific Notice Required for Sale of Sensitive Personal Data
Tex. Bus. & Com. Code § 541.102(b)-(c)
hardsource
Processor Contract Requirements
Tex. Bus. & Com. Code § 541.104
hardsource
Enforcement — AG Only; 30-Day Cure; No Private Right of Action
Tex. Bus. & Com. Code §§ 541.151-541.156
hardsource