Consumer Apps · Travel (airline) · Private litigation
Southwest Airlines
Headline
The US government actually FILED a lawsuit against Southwest for illegally operating 'chronically delayed' flights on two specific routes…
The US government actually FILED a lawsuit against Southwest for illegally operating 'chronically delayed' flights on two specific routes — then the Justice Department itself DROPPED that same lawsuit in May 2025 under a new administration, before it ever reached a resolution. Delta, United, Southwest, and American have all been accused, in one consolidated lawsuit, of secretly coordinating with each other for YEARS (the class covers tickets bought July 2011–June 2018) to deliberately LIMIT how many seats they offered on shared routes, specifically to keep ticket prices artificially high across the industry — not competing on capacity the way customers assume rival airlines would. Southwest and American already settled their portion for $60 million combined; Delta and United are still fighting the case as of 2026, having lost their bid to get it dismissed.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Case status. Private litigation; the legal tier of its sources has not been assigned yet.
Primary source. www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers — Verified - primary source confirmed.
Terms
Arbitration
Standard binding arbitration + class action waiver expected (not independently confirmed word-for-word this pass); same Airline Deregulation Act preemption issue applies.
Data sharing
Same FTC-exemption/DOT-jurisdiction structural issue as Delta/United/American applies identically; Southwest's own privacy policy (last updated March 30, 2026) says the personal information it collects may include 'social media account information', sensitive information 'such as present and future health status', and 'genetic or biometric information' — an unusually broad data-collection scope for an airline, given how sensitive genetic/health data categories are treated elsewhere in this audit (see 23andMe row).
Fees and billing
Not itemized separately this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. PUBLIC COMPANY (LUV). Service route: c/o General Counsel / Corporate Secretary, Dallas, Texas — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. Not recorded.
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. The US government filed a lawsuit against Southwest for operating 'chronically delayed' flights on two routes. | fact | unsupported | none recorded |
| 2. The Justice Department dropped that lawsuit in 2026 under a new administration before resolution. | fact | unsupported | 1 (0 confirmed) |
| 3. Southwest faces a separate securities fraud lawsuit from its investors. | fact | unsupported | none recorded |
| 4. Delta, United, Southwest and American were accused in one consolidated lawsuit of coordinating to limit seats on shared routes to keep ticket prices high. | fact | supported | none recorded |
| 5. The alleged coordination ran from 2011 to 2018. | fact | unknown | 1 (0 confirmed) |
| 6. The airlines were not competing on capacity the way customers assume. | characterization | n/a | none recorded |
| 7. Southwest and American settled their portion for $60 million combined. | fact | unknown | 1 (1 confirmed) |
| 8. Delta and United are still fighting the case as of 2026. | fact | unsupported | 1 (1 confirmed) |
| 9. Delta and United lost their bid to get the case dismissed. | fact | contradicted | 1 (1 confirmed) |
3 of 9 claims have a confirmed source of their own.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| court · 2025-05-16 | Claim 2 | Unassigned | corrected | “Pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(i), Plaintiffs hereby dismiss the above-captioned action.” Quote basis: not recorded. |
| reporting · 2023-09-12 www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers | Claim 5 | Unassigned | corrected | “anyone who purchased flights from the defendant airlines between July 1, 2011 and June 14, 2018” Quote basis: not recorded. |
| reporting · 2023-09-12 www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers | Claim 7 | Unassigned | confirmed | “settlement agreement with Southwest Airlines for $15 million ... American Airlines agreed to pay $45 million to settle” Quote basis: not recorded. |
| court · 2026-10-06 | Claim 8 | Unassigned | confirmed | “Consent MOTION for Leave to File Excess Pages in Connection with Class Certification Opposition and Reply Memoranda by DELTA AIRLINES, INC., UNITED AIRLINES, INC.” Quote basis: not recorded. |
| court · 2016-10-28 | Claim 9 | Unassigned | confirmed | “ORDER DENYING Defendants' 106 Motion to Dismiss Plaintiffs' Consolidated Amended Complaint.” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy southwest.com/privacy-policy | Not fetched yet | NO (HTML only) |
| Terms of service southwest.com/legal/contract-of-carriage.html | Not fetched yet | NO (HTML only) |
| Website southwest.com | Not fetched yet | — |
| Primary source https://www.hausfeld.com/news/hausfeld-wins-significant-victory-on-behalf-of-class-of-domestic-airline-ticket-purchasers-in-antitrust-lawsuit-against-major-us-carriers Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
Headquarters on file: Texas. Provisions of TDPSA on file:
| Provision | Type | Source |
|---|---|---|
| Sensitive Data — Opt-In Consent Required Tex. Bus. & Com. Code § 541.001(31); § 541.101(b)(4) | hard | source |
| Applicability — SBA Size-Based, No Numerical Consumer Threshold Tex. Bus. & Com. Code § 541.002 | threshold | source |
| Right to Access Tex. Bus. & Com. Code § 541.051(b)(1) | hard | source |
| Right to Correction Tex. Bus. & Com. Code § 541.051(b)(2) | hard | source |
| Right to Deletion Tex. Bus. & Com. Code § 541.051(b)(3) | hard | source |
| Right to Data Portability Tex. Bus. & Com. Code § 541.051(b)(4) | hard | source |
| Right to Opt Out of Sale, Targeted Advertising, and Profiling Tex. Bus. & Com. Code § 541.051(b)(5) | hard | source |
| Right to Appeal Denied Request Tex. Bus. & Com. Code § 541.053 | hard | source |
| Privacy Notice Requirements Tex. Bus. & Com. Code § 541.102(a) | hard | source |
| Specific Notice Required for Sale of Sensitive Personal Data Tex. Bus. & Com. Code § 541.102(b)-(c) | hard | source |
| Processor Contract Requirements Tex. Bus. & Com. Code § 541.104 | hard | source |
| Enforcement — AG Only; 30-Day Cure; No Private Right of Action Tex. Bus. & Com. Code §§ 541.151-541.156 | hard | source |