Consumer Apps · Events/Ticketing · Regulatory action + Private litigation
StubHub
Headline
A July 2026 proposed class action (Sanquini v. StubHub, S.D.N.Y.; sent to individual arbitration and stayed by Judge Rakoff on Sept 14, 2026) alleges StubHub's OWN CEO, Eric Baker, is a part-owner of a large-scale…
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
A July 2026 proposed class action (Sanquini v. StubHub, S.D.N.Y.; sent to individual arbitration and stayed by Judge Rakoff on Sept 14, 2026) alleges StubHub's OWN CEO, Eric Baker, is a part-owner of a large-scale professional ticket-reselling operation (Andro Capital) that has sold inventory through StubHub for YEARS — while the company markets itself to ordinary customers as a simple 'fan-to-fan' marketplace, not a platform where the person running it may personally profit from the professional scalpers competing against regular fans for the same tickets. StubHub says the relationship was disclosed in SEC filings, just not to the customers actually buying tickets. Separately, StubHub's service fees have reportedly (per consumer reports not re-verified this pass) added 22% to 45% on top of the listed ticket price, revealed only deep into checkout — the same 'drip pricing' the FTC's new Fees Rule was specifically designed to stop.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected.
Data sharing
Not itemized separately from the FTC finding below.
Fees and billing
REPORTED (UNCONFIRMED) $10 MILLION FTC SETTLEMENT (April 2026; not disclosed in StubHub's Q2 2026 10-Q and not located on ftc.gov this pass): the nation's largest ticket resale platform was reportedly alleged by the FTC to have violated the FTC's new 'Fees Rule' (effective May 12, 2025, requiring upfront total-price disclosure) by advertising ticket prices without clearly disclosing mandatory fees — specifically over a 3-day period right when the rule took effect (May 12–14, 2025). Separate state-specific mass-arbitration efforts (e.g., New York) have reportedly alleged (not verified this pass) StubHub's ticket-selection pages show one price (e.g., $405) that jumps significantly higher ($522) only after a ticket is selected, allegedly violating New York's Arts and Cultural Affairs Law requiring total-cost disclosure before selection.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy stubhub.com/legal-notices/privacy-policy/ | Not fetched yet | NO (HTML only) |
| Terms of service stubhub.com/legal-notices/user-agreement/ | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.