Altera Digital Health (formerly Allscripts hospital business)

What this pass recorded. Altera Digital Health runs the hospital and large-practice records systems that used to belong to Allscripts (Sunrise, Paragon, TouchWorks). Allscripts (now Veradigm) completed the sale of the business to Altera Digital Health Inc. on May 2, 2022, per Veradigm's 10-K (a reported $670 million cash price was not confirmed from that filing); Altera's website describes the 2022 acquisition by N. Harris Computer, part of Constellation Software. Patients have no direct relationship with Altera; it handles their records for hospitals and practices, and its privacy policy covers its own website and business contacts, saying that when it acts as a 'data processor for a customer' it follows its contracts. Altera's website says it does not sell or share personal information as defined by law. Altera has brought a claim alleging Veradigm breached representations and warranties in the purchase agreement, reportedly tied to Veradigm's later accounting restatement (per Veradigm's 10-K; a reported Delaware filing on Aug 22, 2024 and a ~$50 million demand were not confirmed from that filing); Veradigm disputes it. No patient-data breach, regulator action, or consumer lawsuit against Altera was confirmed in this pass, but research was cut short, so this is not a clean bill of health.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-10-15

Primary source. www.sec.gov/Archives/edgar/data/1124804/000119312526239413/mdrx-20241231.htm — Unverified - heuristic first draft.

Arbitration

No patient agreement identified; website terms of use only (no arbitration clause found).

Data sharing

Per its website privacy policy, Altera acts as a data processor when handling customer data (and as the data controller for its own website data); it handles hospital EHR data for customers under their agreements. Website privacy policy (v1.3, last updated May 2025) states Altera does not sell or share personal information as defined under applicable law. The website privacy policy says Altera may retain and use anonymous, de-identified and aggregated information for performance reporting, benchmarking, analytics and product improvement, and may share aggregated, non-identifying information for business or marketing purposes. That policy covers website and business-contact data; no public statement on de-identified patient-data programs under customer agreements was found.

Contacts

Privacy contact. alteraprivacy@alterahealth.com; +1-800-598-0111

Legal notice. Altera Digital Health Inc., 2429 Military Road, Suite 300, Niagara Falls, New York 14304 (privacy contact address; registered agent not verified this pass)

Mailing address. Not recorded.