DrChrono (EverHealth / EverCommerce)

No DOJ, OCR, FTC, state AG, information-blocking or breach finding against DrChrono was verified this pass. The finding is structural, in its customer terms (last modified Oct 5, 2026). DrChrono's total liability is limited to the fees the practice paid in the previous 3 months. Order Forms renew automatically, and without-cause termination requires 60 days' written notice before the end of the term. If DrChrono terminates for non-payment or an uncured breach, the practice can owe the monthly fees for every remaining month. After termination, practice data 'may be retained for 30 days and then destroyed', so a small practice that misses the window can lose its records. Assisted exports may be billed at 'reasonable costs' (self-service export is free).

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-10-15

Primary source. www.drchrono.com/terms/ — Unverified - heuristic first draft.

Arbitration

No arbitration clause, class waiver or jury waiver found in the customer terms. Colorado law; exclusive federal venue in Denver. Liability capped at 3 months of fees.

Data sharing

Privacy Policy effective Aug 14, 2024; detailed sharing not reviewed this pass.

Contacts

Privacy contact. privacy@drchrono.com; (844) 569-8628

Legal notice. Parent EverCommerce Inc. (Delaware) principal executive offices per its 2025 Form 10-K: 3601 Walnut Street, Suite 400, Denver, CO 80205. The DrChrono privacy policy itself lists no street address (phone (844) 569-8628). Use the notice clause in the signed Order Form/terms and the registered agent of EverHealth Solutions Inc.

Mailing address. Not recorded.