Terms Unconditional

EHR & Health Data Systems · EHR Vendor (Ambulatory/Practice) · No confirmed finding (unverified, not clean)

Elation Health

Headline

Nothing confirmed

No DOJ, OCR, FTC, state AG, information-blocking or breach finding against Elation Health was verified this pass, though research was limited.

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

What this pass recorded. No DOJ, OCR, FTC, state AG, information-blocking or breach finding against Elation Health was verified this pass, though research was limited. By small-practice standards its public customer Service Agreement (Aug 5, 2025) is comparatively favorable. It has no arbitration clause and no class waiver. Elation's liability is capped at 12 months of fees, double the six months seen at Tebra and four times the three months at DrChrono. Practices can get an electronic copy of their data within 60 days after termination at no additional cost (beyond copying costs where the law allows). The usual traps remain: the agreement renews automatically for one-year periods unless cancelled in writing at least 60 days before renewal.

  • SeveritySeverity 2 of 5, not independently verified. No DOJ, OCR, FTC, state AG, information-blocking or breach finding against Elation Health was verified this pass, though research was limited.
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-10-15

Primary source. www.elationhealth.com/service-agreement/ — Unverified - heuristic first draft.

Last verified 24 days agoverified 24 days ago0180 days
Freshness. Last verified 24 days ago (2026-10-15); stale after 180 days.

Terms

Arbitration

No arbitration or class waiver in the Service Agreement or the website Terms of Use. California law; exclusive San Francisco courts; prevailing party recovers attorneys' fees.

Data sharing

Privacy Policy last updated Sept 2, 2026; AI Data Use Policy states no model training by third-party AI providers. Detailed sharing not reviewed this pass.

Data chain: Elation Health, then EHR vendor layer.Elation HealthEHR vendor layer
Who holds your data. Data chain: Elation Health, then EHR vendor layer. See cross-cutting finding 16: THE EHR LAYER — THE COMPANY HOLDING YOUR CHART IS ONE YOU NEVER SIGNED WITH.

Fees and billing

One-year auto-renewal with a 60-day written cancellation window. Post-termination data copy is free except for legally permitted copying/transmission costs. Free Services liability capped at $500.

Contacts

Privacy contact. Email listed on privacy policy (obfuscated in retrieved text)

Legal notice. Elation Health, Inc., 2093 Philadelphia Pike #2541, Claymont, DE 19703. This is the address printed in the vendor's privacy notice, which is not necessarily the registered agent for service of process. For formal legal notice, check the notice clause in the practice's signed customer agreement and the Secretary of State registered-agent record in the state of incorporation.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

Sources

SourceClaimTierStatusQuote
Company customer agreement · 2025-08-05
www.elationhealth.com/service-agreement/
whole rowUnassignedconfirmed“automatically renew for successive periods of one (1) year”
Quote basis: not recorded.
Company terms of use · 2025-08-05
www.elationhealth.com/terms-of-use/
whole rowUnassignedconfirmed“These Terms will be governed by the laws of the State of California without regard to its conflicts of law provisions.”
Quote basis: not recorded.
Company policy · 2025-08-05
www.elationhealth.com/ai-data-use-policy/
whole rowUnassignedconfirmed“Your data is *not* used for model training purposes by Elation's third party AI providers.”
Quote basis: not recorded.
Company privacy policy · 2026-09-02
www.elationhealth.com/privacy-policy/
whole rowUnassignedconfirmedNo quote recorded.
Quote basis: not recorded.
Company website · 2026-10-14
www.elationhealth.com/
whole rowUnassignedconfirmed“Patient access to medical records and provider communication”
Quote basis: not recorded.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
https://www.elationhealth.com/privacy-policy/
Not fetched yetNOT CONFIRMED
Terms of service
https://www.elationhealth.com/service-agreement/
Not fetched yetNOT CONFIRMED
Website
https://www.elationhealth.com/
Not fetched yet—
Primary source
https://www.elationhealth.com/service-agreement/
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

Headquarters on file: CA. Provisions of CCPA/CPRA on file:

ProvisionTypeSource
Right to Deletion
Cal. Civ. Code § 1798.105
hardsource
Right to Correction
Cal. Civ. Code § 1798.106
hardsource
Right to Know / Access
Cal. Civ. Code § 1798.110
hardsource
Right to Limit Use of Sensitive Personal Information
Cal. Civ. Code § 1798.121; Cal. Code Regs. tit. 11, § 7027
hardsource
Right to Data Portability
Cal. Civ. Code § 1798.130(a)(3)(B)(iii)
hardsource
Privacy Policy / Privacy Notice Requirements
Cal. Civ. Code § 1798.130(a)(5); Cal. Code Regs. tit. 11, § 7011
hardsource
Sensitive Personal Information — Categories
Cal. Civ. Code § 1798.140(ae)
hardsource
Service Provider and Contractor Contract Requirements
Cal. Civ. Code § 1798.140(ag); Cal. Code Regs. tit. 11, § 7051
hardsource
Applicability Threshold (2025 CPI-Adjusted)
Cal. Civ. Code § 1798.140(d)
thresholdsource
Privacy Risk Assessment — Mandatory for High-Risk Processing (Eff. Jan. 1, 2026)
Cal. Civ. Code § 1798.185(a)(15); Cal. Code Regs. tit. 11, §§ 7150-7157
hardsource
Right to Opt Out of Sale or Sharing
Cal. Civ. Code §§ 1798.120, 1798.135
hardsource
Sale vs. Sharing Distinction
Cal. Civ. Code §§ 1798.140(ad), 1798.140(ah)
hardsource
Enforcement — CPPA and AG; Civil Penalties (2025 CPI-Adjusted)
Cal. Civ. Code §§ 1798.155, 1798.199.90; Cal. Bus. & Prof. Code § 17206
hardsource
Notice at Collection
Cal. Code Regs. tit. 11, § 7012
hardsource
Cybersecurity Audit — Annual Independent Audit Requirement (Eff. Jan. 1, 2026)
Cal. Code Regs. tit. 11, §§ 7120-7124
hardsource
Automated Decision-Making Technology (ADMT) — Notice, Opt-Out, and Access Rights
Cal. Code Regs. tit. 11, §§ 7200-7222; Cal. Civ. Code § 1798.185(a)(16)
hardsource