EHR & Health Data Systems · EHR Vendor (Ambulatory/Practice) · No confirmed finding (unverified, not clean)
Elation Health
Headline
Nothing confirmed
No DOJ, OCR, FTC, state AG, information-blocking or breach finding against Elation Health was verified this pass, though research was limited.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
What this pass recorded. No DOJ, OCR, FTC, state AG, information-blocking or breach finding against Elation Health was verified this pass, though research was limited. By small-practice standards its public customer Service Agreement (Aug 5, 2025) is comparatively favorable. It has no arbitration clause and no class waiver. Elation's liability is capped at 12 months of fees, double the six months seen at Tebra and four times the three months at DrChrono. Practices can get an electronic copy of their data within 60 days after termination at no additional cost (beyond copying costs where the law allows). The usual traps remain: the agreement renews automatically for one-year periods unless cancelled in writing at least 60 days before renewal.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-10-15
Primary source. www.elationhealth.com/service-agreement/ — Unverified - heuristic first draft.
Terms
Arbitration
No arbitration or class waiver in the Service Agreement or the website Terms of Use. California law; exclusive San Francisco courts; prevailing party recovers attorneys' fees.
Data sharing
Privacy Policy last updated Sept 2, 2026; AI Data Use Policy states no model training by third-party AI providers. Detailed sharing not reviewed this pass.
Fees and billing
One-year auto-renewal with a 60-day written cancellation window. Post-termination data copy is free except for legally permitted copying/transmission costs. Free Services liability capped at $500.
Contacts
Privacy contact. Email listed on privacy policy (obfuscated in retrieved text)
Legal notice. Elation Health, Inc., 2093 Philadelphia Pike #2541, Claymont, DE 19703. This is the address printed in the vendor's privacy notice, which is not necessarily the registered agent for service of process. For formal legal notice, check the notice clause in the practice's signed customer agreement and the Secretary of State registered-agent record in the state of incorporation.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| Company customer agreement · 2025-08-05 www.elationhealth.com/service-agreement/ | whole row | Unassigned | confirmed | “automatically renew for successive periods of one (1) year” Quote basis: not recorded. |
| Company terms of use · 2025-08-05 www.elationhealth.com/terms-of-use/ | whole row | Unassigned | confirmed | “These Terms will be governed by the laws of the State of California without regard to its conflicts of law provisions.” Quote basis: not recorded. |
| Company policy · 2025-08-05 www.elationhealth.com/ai-data-use-policy/ | whole row | Unassigned | confirmed | “Your data is *not* used for model training purposes by Elation's third party AI providers.” Quote basis: not recorded. |
| Company privacy policy · 2026-09-02 www.elationhealth.com/privacy-policy/ | whole row | Unassigned | confirmed | No quote recorded. Quote basis: not recorded. |
| Company website · 2026-10-14 www.elationhealth.com/ | whole row | Unassigned | confirmed | “Patient access to medical records and provider communication” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy https://www.elationhealth.com/privacy-policy/ | Not fetched yet | NOT CONFIRMED |
| Terms of service https://www.elationhealth.com/service-agreement/ | Not fetched yet | NOT CONFIRMED |
| Website https://www.elationhealth.com/ | Not fetched yet | — |
| Primary source https://www.elationhealth.com/service-agreement/ Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
Headquarters on file: CA. Provisions of CCPA/CPRA on file:
| Provision | Type | Source |
|---|---|---|
| Right to Deletion Cal. Civ. Code § 1798.105 | hard | source |
| Right to Correction Cal. Civ. Code § 1798.106 | hard | source |
| Right to Know / Access Cal. Civ. Code § 1798.110 | hard | source |
| Right to Limit Use of Sensitive Personal Information Cal. Civ. Code § 1798.121; Cal. Code Regs. tit. 11, § 7027 | hard | source |
| Right to Data Portability Cal. Civ. Code § 1798.130(a)(3)(B)(iii) | hard | source |
| Privacy Policy / Privacy Notice Requirements Cal. Civ. Code § 1798.130(a)(5); Cal. Code Regs. tit. 11, § 7011 | hard | source |
| Sensitive Personal Information — Categories Cal. Civ. Code § 1798.140(ae) | hard | source |
| Service Provider and Contractor Contract Requirements Cal. Civ. Code § 1798.140(ag); Cal. Code Regs. tit. 11, § 7051 | hard | source |
| Applicability Threshold (2025 CPI-Adjusted) Cal. Civ. Code § 1798.140(d) | threshold | source |
| Privacy Risk Assessment — Mandatory for High-Risk Processing (Eff. Jan. 1, 2026) Cal. Civ. Code § 1798.185(a)(15); Cal. Code Regs. tit. 11, §§ 7150-7157 | hard | source |
| Right to Opt Out of Sale or Sharing Cal. Civ. Code §§ 1798.120, 1798.135 | hard | source |
| Sale vs. Sharing Distinction Cal. Civ. Code §§ 1798.140(ad), 1798.140(ah) | hard | source |
| Enforcement — CPPA and AG; Civil Penalties (2025 CPI-Adjusted) Cal. Civ. Code §§ 1798.155, 1798.199.90; Cal. Bus. & Prof. Code § 17206 | hard | source |
| Notice at Collection Cal. Code Regs. tit. 11, § 7012 | hard | source |
| Cybersecurity Audit — Annual Independent Audit Requirement (Eff. Jan. 1, 2026) Cal. Code Regs. tit. 11, §§ 7120-7124 | hard | source |
| Automated Decision-Making Technology (ADMT) — Notice, Opt-Out, and Access Rights Cal. Code Regs. tit. 11, §§ 7200-7222; Cal. Civ. Code § 1798.185(a)(16) | hard | source |