ModMed (Modernizing Medicine)

In November 2022 Modernizing Medicine (ModMed), the specialty EHR common in dermatology, ophthalmology and orthopedic practices, agreed to pay $45 million to resolve False Claims Act allegations. DOJ alleged that ModMed took kickbacks from pathology lab Miraca Life Sciences (now Inform Diagnostics) for steering its users' lab orders to Miraca, and conspired with Miraca to donate its EHR to practices to boost those orders. DOJ also alleged that ModMed paid customers and 'influencers' to recommend it and knew its software did not always let users record data in the required RxNorm and SNOMED CT vocabularies, so users' incentive-payment claims were false. These are allegations with no determination of liability. Its current Terms of Use send all non-provider users, including patients, to binding AAA arbitration with a class waiver and a one-year filing deadline.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-10-15

Primary source. www.justice.gov/opa/pr/modernizing-medicine-agrees-pay-45-million-resolve-allegations-accepting-and-paying-illegal — Unverified - heuristic first draft.

Arbitration

Yes, for non-provider users (website users and Patient Users). Section 11 of the Terms of Use (last updated Mar 4, 2026) requires 'final and binding arbitration' under AAA Commercial Rules after a 60-day good-faith period, waives class and jury trials, and requires disputes to be filed within one year. Liability is capped at the greater of fees paid for the services in the prior 3 months or $100. Florida law governs, with Palm Beach County courts for any non-arbitrable matters. PROVIDERS (the practices) are carved out: 'dispute resolution is instead addressed in and subject to the Transaction Documents', which are not public and were not reviewed.

Data sharing

Privacy Policy last updated January 10, 2025. Detailed sharing practices not reviewed this pass.

Contacts

Privacy contact. Privacy Officer, 1-866-799-2146 (email obfuscated on page)

Legal notice. Modernizing Medicine, Inc., Attn: Privacy Officer, 4850 T-Rex Avenue, Suite 200, Boca Raton, FL 33431 (the site footer lists 4700 Exchange Court, Suite 225, Boca Raton, FL 33431). This is the address printed in the vendor's privacy notice, which is not necessarily the registered agent for service of process. For formal legal notice, check the notice clause in the practice's signed customer agreement and the Secretary of State registered-agent record in the state of incorporation.

Mailing address. Not recorded.