Terms Unconditional

F500 Misc Remainder · Computers, Office Equipment · Data breach

Dell Technologies

Headline

Dell disclosed a breach exposing customer records at very large scale - reporting cited on the order of 49 million purchase records including names, physical addresses and hardware and order information.

Dell disclosed a breach exposing customer records at very large scale - reporting cited on the order of 49 million purchase records including names, physical addresses and hardware and order information. Dell's characterisation was that no financial or payment information, email addresses or phone numbers were involved. The exposure route was reportedly a partner portal accessed through registered accounts, which is the same authorisation-abuse structure as the Salesforce campaign: legitimate access used illegitimately, no exploit required. A customer address plus a hardware list is a targeting package for technical support scams.

  • SeveritySeverity 5 of 5. Dell disclosed a breach exposing customer records at very large scale - reporting cited on the order of 49 million purchase records including names, physical addresses and hardware and order information.
  • Evidence tierUnassigned
  • Claims confirmed0 of 8 claims confirmed against a primary source
  • Last verified2026-08-04

Primary source. www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/ — Verified - primary source confirmed.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass — standard binding arbitration + class action waiver expected for individual consumer purchase agreements.

Data sharing

HISTORICAL CONFIRMED BREACH (2024): Dell disclosed a breach in which a partner portal (used by partners, resellers and retailers to look up order information) was abused to scrape names, physical addresses and order data (NOT financial/payment data) - the attacker claimed approximately 49 MILLION customer records, a figure Dell did not confirm — Dell sells directly to consumers (laptops, desktops) as well as businesses, giving it a genuine direct-to-consumer relationship distinct from many other companies in this Misc Remainder tab.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

ClaimKindSupportSources
1. Dell disclosed a breach exposing customer records.factsupportednone recorded
2. Reporting cited on the order of 49 million purchase records.factcontradicted1 (0 confirmed)
3. The records included names and hardware and order information.factsupportednone recorded
4. The records included physical addresses.factunsupportednone recorded
5. Dell said no financial or payment information, email addresses or phone numbers were involved.factunsupportednone recorded
6. The exposure route was reportedly a partner portal accessed through registered accounts.factsupportednone recorded
7. Same authorisation-abuse structure as the Salesforce campaign: legitimate access used illegitimately, no exploit required.characterizationn/anone recorded
8. A customer address plus a hardware list is a targeting package for technical support scams.characterizationn/anone recorded

0 of 8 claims have a confirmed source of their own.

Sources

SourceClaimTierStatusQuote
reporting · 2024-05-10
www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/
Claim 2Unassignedcorrected“harvest the information of 49 million customer records”
Quote basis: not recorded.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
dell.com/en-us/dt/corporate/privacy.htm
Not fetched yetNO (HTML only)
Terms of service
dell.com/en-us/dt/corporate/policies/terms-of-sale.htm
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
https://www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/
Verification: Verified - primary source confirmed
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.