F500 Misc Remainder · Computers, Office Equipment · Data breach
Dell Technologies
Headline
Dell disclosed a breach exposing customer records at very large scale - reporting cited on the order of 49 million purchase records including names, physical addresses and hardware and order information.
Dell disclosed a breach exposing customer records at very large scale - reporting cited on the order of 49 million purchase records including names, physical addresses and hardware and order information. Dell's characterisation was that no financial or payment information, email addresses or phone numbers were involved. The exposure route was reportedly a partner portal accessed through registered accounts, which is the same authorisation-abuse structure as the Salesforce campaign: legitimate access used illegitimately, no exploit required. A customer address plus a hardware list is a targeting package for technical support scams.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/ — Verified - primary source confirmed.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected for individual consumer purchase agreements.
Data sharing
HISTORICAL CONFIRMED BREACH (2024): Dell disclosed a breach in which a partner portal (used by partners, resellers and retailers to look up order information) was abused to scrape names, physical addresses and order data (NOT financial/payment data) - the attacker claimed approximately 49 MILLION customer records, a figure Dell did not confirm — Dell sells directly to consumers (laptops, desktops) as well as businesses, giving it a genuine direct-to-consumer relationship distinct from many other companies in this Misc Remainder tab.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. Dell disclosed a breach exposing customer records. | fact | supported | none recorded |
| 2. Reporting cited on the order of 49 million purchase records. | fact | contradicted | 1 (0 confirmed) |
| 3. The records included names and hardware and order information. | fact | supported | none recorded |
| 4. The records included physical addresses. | fact | unsupported | none recorded |
| 5. Dell said no financial or payment information, email addresses or phone numbers were involved. | fact | unsupported | none recorded |
| 6. The exposure route was reportedly a partner portal accessed through registered accounts. | fact | supported | none recorded |
| 7. Same authorisation-abuse structure as the Salesforce campaign: legitimate access used illegitimately, no exploit required. | characterization | n/a | none recorded |
| 8. A customer address plus a hardware list is a targeting package for technical support scams. | characterization | n/a | none recorded |
0 of 8 claims have a confirmed source of their own.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| reporting · 2024-05-10 www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/ | Claim 2 | Unassigned | corrected | “harvest the information of 49 million customer records” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy dell.com/en-us/dt/corporate/privacy.htm | Not fetched yet | NO (HTML only) |
| Terms of service dell.com/en-us/dt/corporate/policies/terms-of-sale.htm | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source https://www.bleepingcomputer.com/news/security/dell-api-abused-to-steal-49-million-customer-records-in-data-breach/ Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.