F500 Telecom & Media · Entertainment · Private litigation
Sirius XM
Headline
Sirius XM's most persistent consumer finding is not privacy but subscription mechanics - it has faced sustained regulatory and litigation attention over cancellation friction and over advertised prices that exclude a…
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Sirius XM's most persistent consumer finding is not privacy but subscription mechanics - it has faced sustained regulatory and litigation attention over cancellation friction and over advertised prices that exclude a substantial mandatory fee, which is a negative-option and price-disclosure issue. The data note that does hold: satellite radio in a connected vehicle is one of the channels through which a car maintains a live link to the outside world, and listening data is a preference profile tied to a VIN. Cross-ref the Auto Apps tab.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected for individual subscriber agreements.
Data sharing
Not itemized separately from the findings below.
Fees and billing
MAJOR NEW YORK AG LAWSUIT, SIRIUS FOUND LIABLE (Nov 2024, affirmed on appeal Nov 2025): NY AG Letitia James sued SiriusXM alleging its cancellation process trapped consumers — the company's OWN internal data showed subscribers spent an average of 11.5 MINUTES to cancel by phone and 30 MINUTES to cancel online, compared to a quick, simple online sign-up process. A New York state judge ruled SiriusXM's 'cancellation procedure is clearly not as easy to use as the initiation method,' violating ROSCA's 'simple mechanism requirement' — the same underlying federal statute behind the FTC's 'click-to-cancel' rule (effective Jan 14, 2025, but vacated by the Eighth Circuit on July 8, 2025, before its July 14, 2025 enforcement date) documented elsewhere in this tracker. SiriusXM has since begun permitting New York subscribers who sign up online to also cancel online; the trial court otherwise granted SiriusXM summary judgment on the AG's remaining claims; the Appellate Division, First Department affirmed on Nov 6, 2025, and on May 14, 2026 granted leave to appeal to the NY Court of Appeals on whether the AG may obtain relief for consumers outside New York (pending as of SiriusXM's Q2 2026 Form 10-Q; no Court of Appeals decision located as of Oct. 16, 2026); on April 1, 2026 the trial court granted the AG's motion for an injunction and accounting on the ROSCA claim. SEPARATELY, starting in 2023, putative class actions and roughly 70,000 mass-arbitration demands alleged SiriusXM advertised plans at lower prices than it charges and failed to disclose its 'U.S. Music Royalty Fee'. Over half the arbitration claims were withdrawn or closed; a January 13, 2026 settlement (effectuated in Q2 2026, terms undisclosed) resolved most of the rest plus the Carovillano, Burns, Kirkpatrick, Balmores and Woods suits, leaving Stutsman v. Sirius XM Radio LLC (W.D. Wash.) pending as of SiriusXM's Q2 2026 Form 10-Q (latest periodic report as of Oct. 16, 2026; not re-verified since). Per-subscriber payout amounts were not disclosed.
Contacts
Privacy contact. Not recorded.
Legal notice. PUBLIC COMPANY (SIRI). Service route: c/o General Counsel / Corporate Secretary, New York, New York — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy siriusxm.com/privacy | Not fetched yet | NO (HTML only) |
| Terms of service siriusxm.com/terms | Not fetched yet | NO (HTML only) |
| Website siriusxm.com | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No comprehensive state privacy statute on file for New York