Terms Unconditional

Global Airlines (Top 40) · Airline (Russia, legacy) · Structural / no discrete incident

Aeroflot

Headline

The 2025 cyberattack on Russia's flag carrier (July 28, 2025) was claimed by hacktivist groups Silent Crow and Belarus Cyber-Partisans, who said they had a year of network access, copied customer and internal data and…

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

The 2025 cyberattack on Russia's flag carrier (July 28, 2025) was claimed by hacktivist groups Silent Crow and Belarus Cyber-Partisans, who said they had a year of network access, copied customer and internal data and destroyed systems; it forced more than 100 flight cancellations. The attackers' claims were not independently verified, but the incident was both disruptive and, by their account, a data theft. Aeroflot is also the row where consumer recourse is most theoretical. Sanctions, state ownership and the absence of an independent data protection authority mean the terms a passenger accepts are effectively unenforceable by that passenger.

  • SeveritySeverity 2 of 5, not independently verified. The 2025 cyberattack on Russia's flag carrier (July 28, 2025) was claimed by hacktivist groups Silent Crow and Belarus Cyber-Partisans, who said they had a year of network access, copied customer and internal data and…
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass; as a Russian carrier operating under Russian jurisdiction, typical US/EU consumer-protection frameworks (GDPR, US arbitration law) do not straightforwardly apply.

Data sharing

CONFIRMED 2025 CYBERATTACK: a cyberattack on Russia's flag carrier (July 28, 2025, claimed by hacktivist groups Silent Crow and Belarus Cyber-Partisans) resulted in the CANCELLATION OF MORE THAN 100 FLIGHTS and severe delays to additional flights — one of the more operationally disruptive (as opposed to purely data-exposing) airline cyberattacks documented in this tracker, directly grounding passengers rather than only exposing their data.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
aeroflot.ru/ru-en/information/legal/privacy
Not fetched yetNOT CONFIRMED
Terms of service
aeroflot.ru/ru-en/information/legal (Terms not independently confirmed as direct URL this pass)
Not fetched yetNOT CONFIRMED
Website
No URL recorded
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.