Health, Fitness & Misc Services · Equity Management · Structural / no discrete incident
Carta
Headline
Carta manages cap tables, which means it holds equity positions for startup employees - people who are not Carta's customers.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Carta manages cap tables, which means it holds equity positions for startup employees - people who are not Carta's customers. The company is the company; the employee is data. That distinction became concrete in the reporting around Carta's secondary-trading activity, where questions were raised about whether information gathered through the cap-table business was used in a brokerage context. The structural finding for this tracker is the one that recurs in the Duo Mobile row: when the software is bought by an organisation and used on individuals, the individual has no ability to accept, reject or read the terms governing their own financial data. The January 2024 episode is confirmed by contemporaneous reporting: Carta's CEO apologised, blamed an employee who violated internal procedures, and exited the secondaries business; the structure remains the point.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected.
Data sharing
Carta manages equity/cap-table data for many startups and their EMPLOYEES — meaning individual employees' personal financial data (stock grants, vesting schedules, valuations) flows through Carta even when they never directly signed up for the service themselves, similar to the 'invisible infrastructure provider' pattern documented for Synchrony Financial and Apex Clearing elsewhere in this tracker. Carta faced significant REPUTATIONAL controversy (January 2024) after reports it used confidential cap-table data from a customer's account to solicit that company's shareholders for an unrelated secondary-sales business — Carta's CEO publicly apologized and the company announced it would exit that secondary-trading business line.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy carta.com/privacy-notice/ | Not fetched yet | NO (HTML only) |
| Terms of service carta.com/terms/ | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.