Insurance · Auto/Renters Insurance · Regulatory action
GEICO
Headline
New York's Department of Financial Services notified GEICO of an industry-wide cyberattack campaign to obtain driver's license numbers - and GEICO suffered a series of attacks on its quoting tools starting in November…
New York's Department of Financial Services notified GEICO of an industry-wide cyberattack campaign to obtain driver's license numbers - and GEICO suffered a series of attacks on its quoting tools starting in November 2020 - first through its public website, then, after it fixed those flaws, through the quoting tool used by its insurance agents. Regulators concluded GEICO never conducted a comprehensive review of its systems despite all of it. About 116,000 New Yorkers were exposed, and the stolen license numbers were used to file fraudulent pandemic unemployment claims in other people's names. GEICO paid $9.75 million in November 2024 - $4.75M to the Attorney General and $5M to DFS. The detail worth sitting with: the exposure ran through GEICO's public-facing and agent quoting tools rather than its customer account systems; the regulators describe those affected only as New York residents, not as GEICO customers.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. www.hunton.com/privacy-and-cybersecurity-law-blog/ny-ag-and-nydfs-announce-11-3-million-data-breach-settlement-with-geico-and-travelers — Verified - primary source confirmed.
Terms
Arbitration
Not independently confirmed this pass — standard binding arbitration + class action waiver expected.
Data sharing
Named alongside Allstate and Progressive as a major insurer using telematics (GEICO's 'DriveEasy' program) to track driving behavior — no GEICO-specific lawsuit independently confirmed this pass, though GEICO's telematics program is grouped with Allstate/Liberty Mutual/Progressive as one that CAN raise rates based on driving data rather than being purely discount-only.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not verified this pass — recommend a direct follow-up
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. CORPORATE HEADQUARTERS (verified on GEICO's own contact-by-mail page): GEICO, 4608 Willard Avenue, Chevy Chase, MD 20815, USA. CAVEAT: GEICO's published mail page lists departmental addresses (largely HR and regional claims offices) and does NOT name a privacy-specific address; the Chevy Chase HQ is the corporate address, not a confirmed privacy-notice address. Given the $9.75M NY DFS/OAG penalty on this row, confirm the correct service address before sending anything that matters. DMV-local: GEICO is headquartered in Maryland.
Evidence
| Claim | Kind | Support | Sources |
|---|---|---|---|
| 1. New York DFS repeatedly warned GEICO that criminals were discussing how to pull driver's license numbers from its systems. | fact | unsupported | 1 (0 confirmed) |
| 2. GEICO was hit at least twice through its consumer quoting tool. | fact | unknown | 1 (0 confirmed) |
| 3. Attackers later got in through a separate route via GEICO's API. | fact | contradicted | none recorded |
| 4. Regulators concluded GEICO never conducted a comprehensive review of its systems. | fact | contradicted | 1 (1 confirmed) |
| 5. About 116,000 New Yorkers were exposed. | fact | unknown | 1 (1 confirmed) |
| 6. The stolen license numbers were used to file fraudulent pandemic unemployment claims in other people's names. | fact | unknown | none recorded |
| 7. GEICO paid $9.75 million in November 2024. | fact | supported | none recorded |
| 8. The payment was split $4.75 million to the Attorney General and $5 million to DFS. | fact | unsupported | 1 (1 confirmed) |
| 9. Because exposure ran through the quoting tool, people did not need to be GEICO customers to be affected. | fact | unknown | none recorded |
3 of 9 claims have a confirmed source of their own.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| regulator · 2024-11-25 ag.ny.gov/press-release/2024/attorney-general-james-and-dfs-superintendent-harris-secure-113-million-auto | Claim 1 | Unassigned | corrected | “Despite being notified by DFS of an industry-wide cyberattack campaign to obtain driver's license numbers” Quote basis: not recorded. |
| none | Claim 2 | Unassigned | not found | No quote recorded. Quote basis: not recorded. |
| regulator · 2024-11-25 ag.ny.gov/press-release/2024/attorney-general-james-and-dfs-superintendent-harris-secure-113-million-auto | Claim 4 | Unassigned | confirmed | “GEICO failed to conduct a comprehensive review of its systems to prevent and detect future cyberattacks.” Quote basis: not recorded. |
| regulator · 2024-11-25 ag.ny.gov/press-release/2024/attorney-general-james-and-dfs-superintendent-harris-secure-113-million-auto | Claim 5 | Unassigned | confirmed | “The personal information of approximately 116,000 New York residents was exposed in the GEICO cyberattacks” Quote basis: not recorded. |
| regulator · 2024-11-25 ag.ny.gov/press-release/2024/attorney-general-james-and-dfs-superintendent-harris-secure-113-million-auto | Claim 8 | Unassigned | confirmed | “GEICO will pay $9,750,000 in penalties, of which OAG secured $4,750,000 and DFS secured $5 million.” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy geico.com/privacy-policy/ | Not fetched yet | NO (HTML only) |
| Terms of service geico.com/about/corporate/terms-of-use/ | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source https://www.hunton.com/privacy-and-cybersecurity-law-blog/ny-ag-and-nydfs-announce-11-3-million-data-breach-settlement-with-geico-and-travelers Verification: Verified - primary source confirmed | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.