Terms Unconditional

Internet Providers · ISP · Regulatory action

AT&T Internet / AT&T Fiber

Headline

AT&T was one of six ISPs studied by the FTC, and its affiliated ad-tech arm - Appnexus, rebranded Xandr - received its own compulsory order (as did two Verizon affiliates).

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

AT&T was one of six ISPs studied by the FTC, and its affiliated ad-tech arm - Appnexus, rebranded Xandr - received its own compulsory order (as did two Verizon affiliates). Xandr was subsequently sold to Microsoft, which means the advertising infrastructure built partly around AT&T subscriber data changed corporate hands entirely, a transfer no subscriber consented to or was notified of at the time. AT&T Internet and Fiber run under the same AT&T Privacy Notice as wireless, so there is no separate fixed-line consent regime. AT&T's much larger 2024 breach exposures are recorded in the Carriers tab - cross-reference rather than duplicate.

  • SeveritySeverity 3 of 5, not independently verified. AT&T was one of six ISPs studied by the FTC, and its affiliated ad-tech arm - Appnexus, rebranded Xandr - received its own compulsory order (as did two Verizon affiliates).
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Binding arbitration + class action/jury trial waiver, same structure as AT&T wireless; liability is capped at a refund of what you paid AT&T for the affected service during the issue period, up to a 24-month maximum — a fairly low liability ceiling worth flagging.

Data sharing

Same shared AT&T Privacy Notice as AT&T wireless (see Carriers tab); this Internet ToS separately governs how AT&T handles Account and location information for internet service specifically.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. privacypolicy@att.com

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. AT&T Chief Privacy Office, 208 S. Akard St., Room 2901, Dallas, TX 75202, USA (AT&T also operates a Data Request Center and a Global Legal Demand Center for law-enforcement demands)

Written channel present
Paper trail: written. Written channel present.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
about.att.com/privacy/privacy-notice.html (shared AT&T privacy notice)
Not fetched yetNO (HTML only)
Terms of service
att.com/legal/terms.internetAttTermsOfService
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.