Internet Providers · ISP · Regulatory action
AT&T Internet / AT&T Fiber
Headline
AT&T was one of six ISPs studied by the FTC, and its affiliated ad-tech arm - Appnexus, rebranded Xandr - received its own compulsory order (as did two Verizon affiliates).
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
AT&T was one of six ISPs studied by the FTC, and its affiliated ad-tech arm - Appnexus, rebranded Xandr - received its own compulsory order (as did two Verizon affiliates). Xandr was subsequently sold to Microsoft, which means the advertising infrastructure built partly around AT&T subscriber data changed corporate hands entirely, a transfer no subscriber consented to or was notified of at the time. AT&T Internet and Fiber run under the same AT&T Privacy Notice as wireless, so there is no separate fixed-line consent regime. AT&T's much larger 2024 breach exposures are recorded in the Carriers tab - cross-reference rather than duplicate.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Binding arbitration + class action/jury trial waiver, same structure as AT&T wireless; liability is capped at a refund of what you paid AT&T for the affected service during the issue period, up to a 24-month maximum — a fairly low liability ceiling worth flagging.
Data sharing
Same shared AT&T Privacy Notice as AT&T wireless (see Carriers tab); this Internet ToS separately governs how AT&T handles Account and location information for internet service specifically.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. privacypolicy@att.com
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. AT&T Chief Privacy Office, 208 S. Akard St., Room 2901, Dallas, TX 75202, USA (AT&T also operates a Data Request Center and a Global Legal Demand Center for law-enforcement demands)
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy about.att.com/privacy/privacy-notice.html (shared AT&T privacy notice) | Not fetched yet | NO (HTML only) |
| Terms of service att.com/legal/terms.internetAttTermsOfService | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.