CenturyLink / Quantum Fiber / Brightspeed

What this pass recorded. Nothing confirmed this pass, and the brand fragmentation is itself the finding: CenturyLink, Quantum Fiber and Brightspeed represent a copper-and-fiber footprint that has been split, rebranded and sold between corporate parents, with Brightspeed carved out to a private-equity buyer. Each transfer moves subscriber records into a new entity with a new privacy policy and a new security posture, and the customer's consent travels with the asset without ever being asked again. For a consumer trying to determine who currently holds their billing and usage history, the honest answer may require reading three companies' policies.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Subscriber Agreement explicitly reserves the right for the company to unilaterally change 'the Dispute Resolution and Arbitration; Governing Law provision' itself — i.e., the arbitration clause can be amended by the company at will, subject to standard notice; verify current opt-out mechanism directly.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.