T-Mobile Home Internet

T-Mobile was one of the six ISPs compelled to produce records in the FTC's study, and Home Internet has no separate privacy framework - the wireless policy governs it entirely. That means a service marketed as a home broadband replacement is contractually a mobile product, which matters because mobile carriers collect and monetise real-time location data in ways fixed-line providers historically did not. T-Mobile's extensive breach history is recorded in the Carriers tab; the relevant point here is that signing up for home internet placed the household inside that same policy and that same incident history.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Same binding arbitration + broad privacy/data-security dispute scope documented in the Carriers tab for T-Mobile wireless applies here as well, since Home Internet is billed under the same customer agreement.

Contacts

Privacy contact. privacy@t-mobile.com (privacy line 1-877-937-8997)

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. T-Mobile USA, Inc., Attn: Chief Privacy Officer, 12920 SE 38th Street, Bellevue, WA 98006, USA