Terms Unconditional

Internet Providers · ISP (fixed wireless) · Regulatory action

Verizon 5G Home Internet / LTE Home Internet

Headline

Same shared Verizon privacy policy as Fios and Verizon Wireless - no separate framework for the home product at all.

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

Same shared Verizon privacy policy as Fios and Verizon Wireless - no separate framework for the home product at all. Three services a customer would describe as different purchases, one governing document, and a single combined profile underneath. The FTC's ISP study identified combining data across product lines as one of its central concerns, and this row is that concern in its cleanest form: there is no product boundary to cross because the policy never drew one.

  • SeveritySeverity 3 of 5, not independently verified. Same shared Verizon privacy policy as Fios and Verizon Wireless - no separate framework for the home product at all.
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Same binding arbitration + class action waiver documented for Verizon wireless/Fios applies.

Data sharing

Same shared Verizon privacy policy as wireless and Fios — no separate framework.

Fees and billing

Mobile + Home discount advertised when paired with a Verizon mobile plan (amount not stated on the plan page); multi-year price locks on the base monthly rate (3 years for 5G Home, 4 for 5G Home Plus, 5 for 5G Home Ultimate), with advertised 'as low as' prices assuming Auto Pay & paper-free billing and a Verizon mobile plan discount.

Contacts

Privacy contact. No published privacy email; Verizon routes requests through its online privacy form

Legal notice. PUBLIC COMPANY (VZ). Service route: c/o General Counsel / Corporate Secretary, New York, New York — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.

Mailing address. Verizon Privacy Office, 1300 I Street NW, Suite 500 East, Washington, DC 20005, USA (International: Verizon Legal Dept, Reading International Business Park, Basingstoke Road, Reading, Berkshire RG2 6DA, UK)

Written channel present
Paper trail: written. Written channel present.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
Same as Verizon wireless — verizon.com/about/privacy/full-privacy-policy
Not fetched yetNO (HTML only)
Terms of service
Same governing document as Verizon wireless/Fios — see Carriers tab and Fios row above
Not fetched yetSee Fios row (companion Internet ToS is a direct PDF)
Website
verizon.com
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No comprehensive state privacy statute on file for New York