Internet Providers · ISP (fixed wireless) · Regulatory action
Verizon 5G Home Internet / LTE Home Internet
Headline
Same shared Verizon privacy policy as Fios and Verizon Wireless - no separate framework for the home product at all.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Same shared Verizon privacy policy as Fios and Verizon Wireless - no separate framework for the home product at all. Three services a customer would describe as different purchases, one governing document, and a single combined profile underneath. The FTC's ISP study identified combining data across product lines as one of its central concerns, and this row is that concern in its cleanest form: there is no product boundary to cross because the policy never drew one.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Same binding arbitration + class action waiver documented for Verizon wireless/Fios applies.
Data sharing
Same shared Verizon privacy policy as wireless and Fios — no separate framework.
Fees and billing
Mobile + Home discount advertised when paired with a Verizon mobile plan (amount not stated on the plan page); multi-year price locks on the base monthly rate (3 years for 5G Home, 4 for 5G Home Plus, 5 for 5G Home Ultimate), with advertised 'as low as' prices assuming Auto Pay & paper-free billing and a Verizon mobile plan discount.
Contacts
Privacy contact. No published privacy email; Verizon routes requests through its online privacy form
Legal notice. PUBLIC COMPANY (VZ). Service route: c/o General Counsel / Corporate Secretary, New York, New York — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. Verizon Privacy Office, 1300 I Street NW, Suite 500 East, Washington, DC 20005, USA (International: Verizon Legal Dept, Reading International Business Park, Basingstoke Road, Reading, Berkshire RG2 6DA, UK)
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy Same as Verizon wireless — verizon.com/about/privacy/full-privacy-policy | Not fetched yet | NO (HTML only) |
| Terms of service Same governing document as Verizon wireless/Fios — see Carriers tab and Fios row above | Not fetched yet | See Fios row (companion Internet ToS is a direct PDF) |
| Website verizon.com | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No comprehensive state privacy statute on file for New York