LLM Providers · LLM Provider / AI Assistant · Structural / no discrete incident
Google (Gemini)
Headline
Google's own privacy documentation tells you not to type anything confidential into Gemini - because human reviewers, including trained reviewers from Google's service providers, read and annotate real conversations.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Google's own privacy documentation tells you not to type anything confidential into Gemini - because human reviewers, including trained reviewers from Google's service providers, read and annotate real conversations. Chats pulled into that review pipeline are kept for up to three years and are NOT deleted when you delete your activity: the delete button empties your visible history, not the review queue. Even with Gemini Apps Activity switched off, conversations are still retained for up to 72 hours. And where EU or UK data protection law applies, the legal bases Google lists include its and third parties' legitimate interests - meaning the company decided its need can outweigh your objection rather than asking for consent - alongside contract, legal obligation and consent.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Google's US consumer terms have historically NOT imposed blanket mandatory arbitration for core Google services (unlike most peers here) - but Gemini use is layered over Google Terms of Service plus service-specific terms, and arbitration provisions vary by product and by whether a paid Google One / AI subscription is attached. Not independently confirmed for the Gemini-specific stack this pass - recommend a direct follow-up before relying on it.
Data sharing
Human reviewers - Google staff AND trained reviewers from Google's service providers - read and annotate a portion of Gemini conversations. Reviewed conversations are disconnected from the Google Account but retained up to THREE YEARS and are not deleted when the user deletes their activity. Turning off Gemini Apps Activity still leaves conversations stored up to 72 hours. Web & App Activity and Location History continue collecting separately. For EU/UK users, Google lists legitimate interests among several legal bases (with contract, legal obligation and consent).
Fees and billing
Free tier plus paid subscription tiers bundled through Google One / AI plans. No distinct fee findings this pass.
Contacts
Privacy contact. dpo-google@google.com (primary route is the Google privacy help form)
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Google LLC, Attn: Data Protection, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy https://support.google.com/gemini/answer/13594961 (Gemini Apps Privacy Hub); https://policies.google.com/privacy | Not fetched yet | N |
| Terms of service https://policies.google.com/terms/generative-ai | Not fetched yet | N |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
| Action | Amount | Link |
|---|---|---|
| Texas v. Google LLC Texas Attorney General, 2025 Tex. AG Press Release May 9, 2025 (agreement in principle). | $1.4B | candidate needs review |
| Rivera et al. v. Google LLC (BIPA) Private class action, 2022 Final Approval Order, Sept. 28, 2022 (Cir. Ct. Cook Cnty., Judge Anna M. Loftus). | $100M | candidate needs review |
Links are proposed matches, not yet reviewed.
State statute
No HQ state on file, so no state statute applies by headquarters.