Perplexity AI

Perplexity is the rare case where the customer isn't the one whose data is at issue - the company is, as of this pass, facing suits from Dow Jones and the New York Post Reddit and Amazon (plus the Chicago Tribune and the New York Times, both of which sued in December 2025), all over how it acquires content rather than how it handles yours. Cloudflare publicly accused it in August 2025 of stealth crawling - fetching pages from sites that had explicitly blocked its declared crawler - which Perplexity denies and calls a publicity stunt. On July 31, 2026 a federal judge let Reddit's DMCA anti-circumvention claims proceed, and the co-defendants in that case include scraping middlemen and AWM Proxy, described in reporting as a former Russian botnet. The practical consumer lesson is the Amazon suit: Perplexity's Comet agent shops on your behalf, and Amazon's position is that doing so violates its terms - meaning the agent can put YOU in breach of a third party's contract.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Consumer terms include arbitration/class-waiver provisions - verify opt-out window against the live terms. PRIVATE LITIGATION (all copyright/contract, none consumer-privacy): Dow Jones & NYP Holdings (News Corp) v. Perplexity, SDNY Oct 2024 - two counts copyright infringement plus false designation of origin/trademark dilution, seeking damages. NYT cease-and-desist. Reddit v. Perplexity, SerpApi, Oxylabs UAB and AWM Proxy (Oct 2025) - on July 31, 2026 Judge Paul Engelmayer (S.D.N.Y.) let Reddit's DMCA s.1201(a) anti-circumvention claim proceed against SerpApi and Perplexity (plus a civil-conspiracy claim), while dismissing the s.1201(b) and New York unjust-enrichment/unfair-competition claims. Amazon v. Perplexity over the Comet agent shopping in violation of Amazon's ToS. Chicago Tribune v. Perplexity (copyright; filed Dec. 4, 2025 in federal court in New York), and the New York Times also sued Perplexity in December 2025 (per Bloomberg Law). NO confirmed regulatory action found this pass.

Contacts

Privacy contact. support@perplexity.ai (EU/UK: via VeraSafe contact form)

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Perplexity AI, Inc. — street address not published in the privacy notice; EU/UK Art. 27 representative and DPO is VeraSafe (VeraSafe Ireland Ltd / VeraSafe United Kingdom Ltd)