Google Play Music (discontinued)

Google Play Music was shut down in December 2020 with users migrated to YouTube Music, and the row exists to make the shutdown risk legible: libraries, purchases and playlists built over a decade depended on a migration path Google designed and a window Google chose, and anything not transferred was gone. Nothing in a consumer agreement obliges a service to continue existing, provide usable export, or preserve purchases. Cross-ref the Skype row in Productivity & Comms Apps - same finding, different decade.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

N/A

Contacts

Privacy contact. dpo-google@google.com (primary route is the Google privacy help form)

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. PARENT ADDRESS ONLY — verify before using for legal notice. service discontinued December 2020. Parent: Google LLC, Attn: Data Protection, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA