Terms Unconditional

Payroll, RealEstate & Finance · Real Estate · Private litigation

Zillow

Headline

The June 2024 VPPA and CIPA class action (voluntarily dismissed without prejudice in Sept 2025) alleged Zillow's video content brought it within the Video Privacy Protection Act while tracking technologies transmitted…

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

The June 2024 VPPA and CIPA class action (voluntarily dismissed without prejudice in Sept 2025) alleged Zillow's video content brought it within the Video Privacy Protection Act while tracking technologies transmitted viewing activity to third parties. What makes real estate browsing unusually revealing is that it is anticipatory: the homes you look at disclose your budget, your target neighbourhood, your school district preference, whether you are expecting a family change, and whether you are about to move - months before any of it happens. Zillow also holds saved searches and alerts, which convert a browsing session into a monitored intention. Allegations, not findings.

  • SeveritySeverity 3 of 5, not independently verified. The June 2024 VPPA and CIPA class action (voluntarily dismissed without prejudice in Sept 2025) alleged Zillow's video content brought it within the Video Privacy Protection Act while tracking technologies transmitted…
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass — standard binding arbitration + class action waiver expected.

Data sharing

VPPA/CIPA CLASS ACTION filed June 25, 2024 in S.D. California by Guillermo Mata (voluntarily dismissed without prejudice by joint stipulation in Sept 2025): alleged Zillow installed secret tracking pixels that captured which AGENT-CREATED VIDEO HOME TOURS a user watched, then transmitted that viewing data — along with names and email addresses — to Reddit, Meta, Microsoft, Alphabet/Google, and Snapchat WITHOUT VALID CONSENT, violating the federal Video Privacy Protection Act and California's Invasion of Privacy Act. The complaint alleges Zillow specifically programmed this tracking 'for advertising purposes and to increase its profits,' knowing it would transmit detailed viewing records.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
zillow.com/z/corp/privacy/
Not fetched yetNO (HTML only)
Terms of service
zillow.com/z/corp/terms/
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.