Power Utilities (MD-VA-DC) · Electric/Gas Utility (MD) · Private litigation
Delmarva Power
Headline
Third of Exelon's three Mid-Atlantic utilities alongside Pepco and BGE, and the row exists mainly to prevent the impression that three separate assessments were made - they were not.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Third of Exelon's three Mid-Atlantic utilities alongside Pepco and BGE, and the row exists mainly to prevent the impression that three separate assessments were made - they were not. One parent, one set of data-governance decisions, three brands. The Naperville finding applies identically: interval consumption data reveals occupancy patterns, appliance inventory and EV charging behaviour, and a federal appellate court has already held that collecting it constitutes a search. Delmarva serves rural Delaware and Maryland Eastern Shore customers who generally have no alternative provider, so opting out of the relationship is not available.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Case status. Private litigation; no sources are on file yet, so no legal tier is assigned.
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass.
Data sharing
Not independently confirmed this pass with a specific named privacy lawsuit; Delmarva Power (an Exelon subsidiary, alongside BGE, Pepco, ComEd, PECO, and Atlantic City Electric) is reported to participate in 'Utilities United Against Scams' (UUAS) (membership not confirmed on the UUAS site this pass), a consortium of more than 150 U.S. and Canadian utilities combating imposter-utility scams where fraudsters call customers claiming immediate shutoff is imminent unless payment is made via prepaid debit/credit cards within an hour — a widespread scam pattern across the utility industry broadly, not specific to Delmarva's own practices.
Fees and billing
CONFIRMED BILLING ERROR (Delaware, 2019; Delaware Division of the Public Advocate release, Sept. 17, 2019): a SINGLE New Castle County customer's August 2019 call to the Division of the Public Advocate, which then questioned several late-payment charges, led Delmarva to find a billing error (double-billed late-payment fees, per Delaware Public Media) affecting THOUSANDS of customers, who received one-time refunds averaging about $15 for errors dating back to 2015 — illustrating how a systemic billing error can persist for years until one customer happens to escalate it through a state regulator rather than the company's own internal review catching it first. SEPARATE COMPLAINT PATTERN (BBB customer complaints reviewed in an earlier pass; not re-checked as of Oct 2026): customers report Delmarva repeatedly LOSING/MISAPPLYING PAYMENTS already confirmed by the customer's bank as sent, then issuing disconnect notices and demanding the same proof of payment be resubmitted multiple times despite the utility's own staff confirming receipt of the documentation.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy delmarva.com (Privacy Policy not individually located as direct URL this pass) | Not fetched yet | NOT CONFIRMED |
| Terms of service delmarva.com (Terms of Use not individually located as direct URL this pass) | Not fetched yet | NOT CONFIRMED |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.