Terms Unconditional

Productivity & Comms Apps · Utility · Structural / no discrete incident

Adobe Scan

Headline

Adobe's June 2024 Terms of Use update produced significant public backlash when users read the terms as granting Adobe broad rights to access and analyse content processed through its products, including for machine…

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

Adobe's June 2024 Terms of Use update produced significant public backlash when users read the terms as granting Adobe broad rights to access and analyse content processed through its products, including for machine learning. Adobe subsequently issued clarifications and revised the language. The episode is instructive beyond Adobe: the terms had substantially existed before, and what changed was that people actually read them - which tells you how much of the consent architecture across this entire tracker depends on nobody looking. Adobe Scan specifically is used to digitise exactly the documents people would least want analysed: tax records, medical bills, contracts, IDs.

  • SeveritySeverity 2 of 5, not independently verified. Adobe's June 2024 Terms of Use update produced significant public backlash when users read the terms as granting Adobe broad rights to access and analyse content processed through its products, including for machine…
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Same as Adobe overall — standard binding arbitration + class action waiver expected.

Data sharing

Adobe's June 2024 Terms of Use update (not its privacy policy) drew significant public backlash when users read the Terms as granting Adobe broad rights to access/analyze content (including scanned documents), including for AI training; Adobe stated it has never trained generative AI on customer content and committed to say so in its Terms — Adobe subsequently clarified and revised the language after user backlash, but the episode illustrates the risk of scanning SENSITIVE PERSONAL DOCUMENTS (IDs, medical records, financial paperwork) through a cloud-connected scanning app whose terms can change.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. PUBLIC COMPANY (ADBE). Service route: c/o General Counsel / Corporate Secretary, San Jose, California — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
adobe.com/privacy/policy.html
Not fetched yetNO (HTML only)
Terms of service
adobe.com/legal/terms.html
Not fetched yetNO (HTML only)
Website
adobe.com
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

Headquarters on file: California. Provisions of CCPA/CPRA on file:

ProvisionTypeSource
Right to Deletion
Cal. Civ. Code § 1798.105
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Right to Correction
Cal. Civ. Code § 1798.106
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Right to Know / Access
Cal. Civ. Code § 1798.110
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Right to Limit Use of Sensitive Personal Information
Cal. Civ. Code § 1798.121; Cal. Code Regs. tit. 11, § 7027
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Right to Data Portability
Cal. Civ. Code § 1798.130(a)(3)(B)(iii)
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Privacy Policy / Privacy Notice Requirements
Cal. Civ. Code § 1798.130(a)(5); Cal. Code Regs. tit. 11, § 7011
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Sensitive Personal Information — Categories
Cal. Civ. Code § 1798.140(ae)
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Service Provider and Contractor Contract Requirements
Cal. Civ. Code § 1798.140(ag); Cal. Code Regs. tit. 11, § 7051
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Applicability Threshold (2025 CPI-Adjusted)
Cal. Civ. Code § 1798.140(d)
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Privacy Risk Assessment — Mandatory for High-Risk Processing (Eff. Jan. 1, 2026)
Cal. Civ. Code § 1798.185(a)(15); Cal. Code Regs. tit. 11, §§ 7150-7157
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Right to Opt Out of Sale or Sharing
Cal. Civ. Code §§ 1798.120, 1798.135
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Sale vs. Sharing Distinction
Cal. Civ. Code §§ 1798.140(ad), 1798.140(ah)
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Enforcement — CPPA and AG; Civil Penalties (2025 CPI-Adjusted)
Cal. Civ. Code §§ 1798.155, 1798.199.90; Cal. Bus. & Prof. Code § 17206
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Notice at Collection
Cal. Code Regs. tit. 11, § 7012
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Cybersecurity Audit — Annual Independent Audit Requirement (Eff. Jan. 1, 2026)
Cal. Code Regs. tit. 11, §§ 7120-7124
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Automated Decision-Making Technology (ADMT) — Notice, Opt-Out, and Access Rights
Cal. Code Regs. tit. 11, §§ 7200-7222; Cal. Civ. Code § 1798.185(a)(16)
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