Productivity & Comms Apps · Utility · Structural / no discrete incident
Adobe Scan
Headline
Adobe's June 2024 Terms of Use update produced significant public backlash when users read the terms as granting Adobe broad rights to access and analyse content processed through its products, including for machine…
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Adobe's June 2024 Terms of Use update produced significant public backlash when users read the terms as granting Adobe broad rights to access and analyse content processed through its products, including for machine learning. Adobe subsequently issued clarifications and revised the language. The episode is instructive beyond Adobe: the terms had substantially existed before, and what changed was that people actually read them - which tells you how much of the consent architecture across this entire tracker depends on nobody looking. Adobe Scan specifically is used to digitise exactly the documents people would least want analysed: tax records, medical bills, contracts, IDs.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Same as Adobe overall — standard binding arbitration + class action waiver expected.
Data sharing
Adobe's June 2024 Terms of Use update (not its privacy policy) drew significant public backlash when users read the Terms as granting Adobe broad rights to access/analyze content (including scanned documents), including for AI training; Adobe stated it has never trained generative AI on customer content and committed to say so in its Terms — Adobe subsequently clarified and revised the language after user backlash, but the episode illustrates the risk of scanning SENSITIVE PERSONAL DOCUMENTS (IDs, medical records, financial paperwork) through a cloud-connected scanning app whose terms can change.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. PUBLIC COMPANY (ADBE). Service route: c/o General Counsel / Corporate Secretary, San Jose, California — the corporate address on the SEC Form 10-K cover page is the official address of record. Confirm the exact street address on the current 10-K at sec.gov/edgar, and check the state-of-incorporation registered agent (usually Delaware; most large filers use The Corporation Trust Company or Corporation Service Company) via the Secretary of State business-entity search. A registered agent MUST accept service, which is why it is the reliable channel when a company publishes no privacy address.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy adobe.com/privacy/policy.html | Not fetched yet | NO (HTML only) |
| Terms of service adobe.com/legal/terms.html | Not fetched yet | NO (HTML only) |
| Website adobe.com | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
Headquarters on file: California. Provisions of CCPA/CPRA on file:
| Provision | Type | Source |
|---|---|---|
| Right to Deletion Cal. Civ. Code § 1798.105 | hard | source |
| Right to Correction Cal. Civ. Code § 1798.106 | hard | source |
| Right to Know / Access Cal. Civ. Code § 1798.110 | hard | source |
| Right to Limit Use of Sensitive Personal Information Cal. Civ. Code § 1798.121; Cal. Code Regs. tit. 11, § 7027 | hard | source |
| Right to Data Portability Cal. Civ. Code § 1798.130(a)(3)(B)(iii) | hard | source |
| Privacy Policy / Privacy Notice Requirements Cal. Civ. Code § 1798.130(a)(5); Cal. Code Regs. tit. 11, § 7011 | hard | source |
| Sensitive Personal Information — Categories Cal. Civ. Code § 1798.140(ae) | hard | source |
| Service Provider and Contractor Contract Requirements Cal. Civ. Code § 1798.140(ag); Cal. Code Regs. tit. 11, § 7051 | hard | source |
| Applicability Threshold (2025 CPI-Adjusted) Cal. Civ. Code § 1798.140(d) | threshold | source |
| Privacy Risk Assessment — Mandatory for High-Risk Processing (Eff. Jan. 1, 2026) Cal. Civ. Code § 1798.185(a)(15); Cal. Code Regs. tit. 11, §§ 7150-7157 | hard | source |
| Right to Opt Out of Sale or Sharing Cal. Civ. Code §§ 1798.120, 1798.135 | hard | source |
| Sale vs. Sharing Distinction Cal. Civ. Code §§ 1798.140(ad), 1798.140(ah) | hard | source |
| Enforcement — CPPA and AG; Civil Penalties (2025 CPI-Adjusted) Cal. Civ. Code §§ 1798.155, 1798.199.90; Cal. Bus. & Prof. Code § 17206 | hard | source |
| Notice at Collection Cal. Code Regs. tit. 11, § 7012 | hard | source |
| Cybersecurity Audit — Annual Independent Audit Requirement (Eff. Jan. 1, 2026) Cal. Code Regs. tit. 11, §§ 7120-7124 | hard | source |
| Automated Decision-Making Technology (ADMT) — Notice, Opt-Out, and Access Rights Cal. Code Regs. tit. 11, §§ 7200-7222; Cal. Civ. Code § 1798.185(a)(16) | hard | source |