Skype (Microsoft)

Microsoft shut Skype down in May 2025, and the shutdown is the finding: when a communications service ends, the user's message history, contact list and identity within that service become entirely dependent on a migration path the company designs and a window it chooses. Two decades of conversation for some users. Nothing in a consumer terms of service obliges a provider to keep a service running, provide export in a usable format, or preserve anything after a stated date - and discontinuation risk appears in no privacy policy and no comparison shopping process.

• Severity
• Evidence tierUnassigned
• Claims confirmed
• Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Arbitration

Same as Microsoft overall.

Data sharing

Microsoft ANNOUNCED IT IS RETIRING SKYPE (shut down May 2025, consolidating users into Microsoft Teams) — a major operational-status change worth flagging for anyone still referencing Skype specifically, since the service was retired on May 5, 2025; Skype data not exported or migrated was scheduled for deletion in January 2026. See the Microsoft Teams row in this same tab for the platform Skype users are being migrated to.

Contacts

Privacy contact. No published privacy email; Microsoft routes requests via microsoft.com/concern/privacy (30-day response commitment)

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. PARENT ADDRESS ONLY — verify before using for legal notice. Skype was shut down in May 2025; Skype Communications S.a.r.l. (Luxembourg) was the historical contracting entity. Parent: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA