Retirement & Telehealth · Telehealth (DTC prescriptions incl. GLP-1 weight loss) · Structural / no discrete incident
Ro (Roman Health Ventures Inc.)
Headline
Ro's own privacy policy (effective Oct 14, 2026) lists 'Advertising partners' as recipients of health information.
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Ro's own privacy policy (effective Oct 14, 2026) lists 'Advertising partners' as recipients of health information. It also says Ro shares user emails with ad partners and that this 'may qualify as the 'sale' of personal information'. That is a notable disclosure for a company prescribing weight-loss, sexual-health and other medications. A plaintiffs' firm is recruiting members for individual arbitration claims over health-data sharing with Facebook and TikTok. No filed case, regulator action or breach was verified.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-10-16
Primary source. ro.co/privacy-policy/ — Unverified - heuristic first draft.
Terms
Arbitration
Yes. Binding individual arbitration before NAM in the user's home county (Sec. 19.2). Individual-only class waiver; consolidation needs Ro's consent. Delaware governing law; NY, NY courts for non-arbitrable claims. Drafting error: Sec. 18 cross-references the arbitration requirement as 'Section 17'.
Data sharing
Privacy policy (effective Oct 14, 2026): Ro allows third parties to receive cookies, IP address and device identifiers for targeted ads. It 'may also share user email addresses with advertising partners'. It acknowledges these activities 'may qualify as the 'sale' of personal information.' The CCPA chart lists advertising partners as recipients of identifiers, commercial information, internet activity, geolocation and HEALTH INFORMATION. Opt-out is available at ro.co/do-not-sell/.
Fees and billing
Terms (revised Apr 2, 2026): the Ro Body membership auto-renews monthly at the checkout price. You must cancel at least 48 hours before renewal (via account or email). The fee is non-refundable once paid. Additional consults beyond the 24th per year cost $15 each.
Contacts
Privacy contact. Email obfuscated on page - not verified; opt-out at https://ro.co/do-not-sell/
Legal notice. Roman Health Ventures Inc., 625 6th Ave, 4th Floor, New York, NY 10011 (terms Sec. 22; privacy policy)
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
Sources
| Source | Claim | Tier | Status | Quote |
|---|---|---|---|---|
| company policy · 2026-10-14 ro.co/privacy-policy/ | whole row | Unassigned | confirmed | “we may also share user email addresses with advertising partners to provide you with more relevant advertising” Quote basis: not recorded. |
| company terms · 2026-04-02 ro.co/terms-of-use/ | whole row | Unassigned | confirmed | “Once paid, your Ro Body Membership Fee is non-refundable.” Quote basis: not recorded. |
| plaintiff-firm recruiting page · 2024-04-04 lantern.labaton.com/Case/Ro-Health | whole row | Unassigned | confirmed | “Labaton is pursuing arbitration claims against Ro” Quote basis: not recorded. |
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy https://ro.co/privacy-policy/ | Not fetched yet | NOT CONFIRMED |
| Terms of service https://ro.co/terms-of-use/ | Not fetched yet | NOT CONFIRMED |
| Website https://ro.co | Not fetched yet | — |
| Primary source https://ro.co/privacy-policy/ Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No comprehensive state privacy statute on file for NY