Terms Unconditional

Smart TVs & Connected Devices · Home security cameras / smart home · Data breach

Wyze

Headline

Wyze sells cheap indoor cameras, and twice in five months its systems showed customers other people's homes.

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

Wyze sells cheap indoor cameras, and twice in five months its systems showed customers other people's homes. In February 2024 a caching failure during an outage mixed up device and user IDs, sending about 13,000 users thumbnails from cameras that were not theirs; 1,504 tapped through. Users reported a similar cross-account viewing problem in September 2023. Earlier, a December 2019 server leak exposed details of roughly 2.4 million customers, and in 2022 Bitdefender disclosed that Wyze had left a camera vulnerability publicly unannounced for about three years.

  • SeveritySeverity 4 of 5, not independently verified. Wyze sells cheap indoor cameras, and twice in five months its systems showed customers other people's homes.
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-10-16

Primary source. www.cbsnews.com/news/wyze-camera-breach-let-13000-customers-peek-into-others-homes — Unverified - heuristic first draft.

Last verified 23 days agoverified 23 days ago0180 days
Freshness. Last verified 23 days ago (2026-10-16); stale after 180 days.

Terms

Arbitration

Not verified this pass

Data sharing

CONFIRMED: Feb. 2024 cross-account exposure of camera thumbnails/feeds to ~13,000 users (1,504 viewed). Dec. 2019 server leak of ~2.4M customers' details. 2022: undisclosed WyzeCam v1 vulnerability for ~3 years (per Bitdefender). Sept. 2023: reported cross-account viewing (scope unverified).

Fees and billing

None verified this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

Sources

SourceClaimTierStatusQuote
News report (quotes Wyze) · 2024-02-20
www.cbsnews.com/news/wyze-camera-breach-let-13000-customers-peek-into-others-homes
whole rowUnassignedconfirmed“it mixed up device ID and user ID mapping and connected some data to incorrect accounts”
Quote basis: not recorded.
Wikipedia (lead source) · 2026-10-16
en.wikipedia.org/wiki/Wyze_Labs
whole rowUnassignedconfirmed“a server leak had exposed the details of roughly 2.4 million customers”
Quote basis: not recorded.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
No URL recorded
Not fetched yetNOT CONFIRMED
Terms of service
No URL recorded
Not fetched yetNOT CONFIRMED
Website
https://www.wyze.com
Not fetched yet—
Primary source
https://www.cbsnews.com/news/wyze-camera-breach-let-13000-customers-peek-into-others-homes
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No comprehensive state privacy statute on file for WA