Travel & Transit Apps · Rideshare · Structural / no discrete incident
Bolt (ride-hailing)
Headline
Bolt has faced data-protection rulings in Ghana and Kenya (no EU GDPR enforcement action against it was located this pass), and the structural note for all ride-hailing in this tracker is that the dataset is…
Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.
Bolt has faced data-protection rulings in Ghana and Kenya (no EU GDPR enforcement action against it was located this pass), and the structural note for all ride-hailing in this tracker is that the dataset is categorically more revealing than the service implies: every trip is an origin, a destination, a time and a duration, and a few months of history identifies home, workplace, place of worship, medical providers and relationships without any additional inference. Bolt operates across Europe and Africa, so a single company's practices are governed by radically different enforcement regimes depending on which country a rider is in - GDPR in one, effectively nothing in another, same app.
- Severity
- Evidence tierUnassigned
- Claims confirmed
- Last verified2026-08-04
Primary source. None recorded — Unverified - heuristic first draft.
Terms
Arbitration
Not independently confirmed this pass — GDPR applies as an EU-headquartered company.
Data sharing
Bolt (Estonia-based, operating across Europe/Africa) has faced data-protection rulings outside the EU: a Ghanaian circuit court (Adentan) reportedly fined Bolt about GHS 1.9 million (~$120,000) after a driver registered using another person's identity (LaunchBase Africa, Sept. 23, 2024), and Kenya's Office of the Data Protection Commissioner ordered Bolt to pay a driver Sh500,000 over a data-privacy violation (Business Daily Africa, Nov. 13, 2024). No EU GDPR enforcement action against Bolt was located this pass, and no named consumer lawsuit was confirmed.
Fees and billing
Not itemized this pass.
Contacts
Privacy contact. Not recorded.
Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.
Mailing address. Not recorded.
Evidence
No claims have been itemized for this row yet.
No sources are on file for this row yet.
Source vault
Link status: Candidate - not yet fetched
| Document | Last fetch | |
|---|---|---|
| Privacy policy bolt.eu/en/legal/privacy-policy/ | Not fetched yet | NO (HTML only) |
| Terms of service bolt.eu/en/legal/terms-of-use-passengers/ | Not fetched yet | NO (HTML only) |
| Website No URL recorded | Not fetched yet | — |
| Primary source No URL recorded Verification: Unverified - heuristic first draft | Not fetched yet | — |
Enforcement
No enforcement actions are linked to this row.
State statute
No HQ state on file, so no state statute applies by headquarters.