Terms Unconditional

Travel & Transit Apps · Rideshare (Indonesia) · No confirmed finding (unverified, not clean)

Gojek

Headline

Nothing confirmed

Gojek is the Indonesian superapp equivalent to Grab, and the same combined-profile analysis applies - transport, delivery, payments and financial services in one identity.

Not independently verified. Verification status: Unverified - heuristic first draft. Publish state: draft unverified.

What this pass recorded. Nothing confirmed this pass. Gojek is the Indonesian superapp equivalent to Grab, and the same combined-profile analysis applies - transport, delivery, payments and financial services in one identity. Indonesia's Personal Data Protection Law is recent and its enforcement record against a national technology champion is largely untested, so a null result here reflects the maturity of the regime rather than demonstrated good practice. Unverified rather than clean; recommend a follow-up in Indonesian-language sources.

  • SeveritySeverity 2 of 5, not independently verified. Nothing confirmed this pass. Gojek is the Indonesian superapp equivalent to Grab, and the same combined-profile analysis applies - transport, delivery, payments and financial services in one identity.
  • Evidence tierUnassigned
  • Claims confirmedNo sourced claims yet
  • Last verified2026-08-04

Primary source. None recorded — Unverified - heuristic first draft.

Last verified 96 days agoverified 96 days ago0180 days
Freshness. Last verified 96 days ago (2026-08-04); stale after 180 days.

Terms

Arbitration

Not independently confirmed this pass; governed primarily by Indonesian data protection law.

Data sharing

Not independently confirmed this pass with a specific named lawsuit or breach (an August 2022 hacker-forum listing claiming a 'Gojek customer database' was reported by Gizmologi but could not be verified, and Gojek called it a hoax, saying no user data leak was found); Gojek operates as a Southeast Asian 'super-app' (ride-hailing, food delivery, digital payments via GoPay) similar in scope to Grab (this same tab), meaning it collects an unusually broad range of integrated personal/financial/location data across multiple service categories within one app.

Fees and billing

Not itemized this pass.

Contacts

Privacy contact. Not recorded.

Legal notice. Not verified this pass. If publicly traded: SEC Form 10-K cover page gives the official corporate address; the Secretary of State business-entity search in the state of incorporation gives the registered agent, which must accept service. If private: the state registered agent is usually the only reliable route.

Mailing address. Not recorded.

No published channel
Paper trail: none. No published channel.

Evidence

No claims have been itemized for this row yet.

No sources are on file for this row yet.

Source vault

Link status: Candidate - not yet fetched

DocumentLast fetchPDF
Privacy policy
gojek.com/en-id/privacy-policy
Not fetched yetNO (HTML only)
Terms of service
gojek.com/en-id/terms-of-use
Not fetched yetNO (HTML only)
Website
No URL recorded
Not fetched yet—
Primary source
No URL recorded
Verification: Unverified - heuristic first draft
Not fetched yet—

Enforcement

No enforcement actions are linked to this row.

State statute

No HQ state on file, so no state statute applies by headquarters.